How Managers can Communicate Better in The Workplace

How Managers can Communicate Better in The Workplace

Regardless of whether you are a manager for a big cooperation or an SMB, it is vital that you’re employers listen to you and you listen to your employees in order to improve office efficiency.

If you’re finding office morale and productivity are on the decline and observe office frustration on the rise then consider your communication effectiveness. Problems are a normal part of business, but effective communication in the workplace allows problems to be solved quicker and more efficiently.

No matter what your role in your organisation, building your communication competency will make you more valuable to the organisation and more successful in your role.

KennedyPearce give you 5 tips for communicating better in the workplace:

  1. Use the Right Tone

Delivery and approach to your words are key! Be sure not to resort to negative or abusive words when giving criticism. You don’t have to sugar coat what you say, but it’s better to address a problem with a solution in a positive, contrastive, team focused manner.

2. Listen First

To be heard you must first listen! Don’t expect you’re employees to give respect and take in what you say if you don’t give them that courtesy in return. Be sure not to interrupt, give employees amble opportunities to voice their concerns. You’ll find communication and teamwork will greatly improve if you have a two way flowing conversation.

  1. Clarify, Reiterate and Paraphrase

After any team meeting or discussion with an employee it is a good idea to reiterate the main points from the conversation so you both know what’s expected next. Another good way to clarify is to ask questions and encourage your employees to ask questions too so you, that way you can address any miscommunications so you are both on the same page.

  1. Keep the Information Flowing

Lack of information is a big problem in the workplace. The simple fact of the matter is that if you don’t give people information, they’re going to start making guesses, which will lead to mistakes. This doesn’t mean employees have to know everything you know, but keeping the team informed about issues that may affect them creates a sense of transparency. Regular meetings to keep people in the loop are a good idea, as are using the cc/bc function on the email to keep people in the know.

  1. Reach out.

Some employees will be more reserved than others and it may be harder for them to get their voice over in group meetings or for them to have the courage to come and talk to you. Therefore it’s a good idea for you instead to occasionally approach these less-assertive workers to check in and see how they’re doing. Again, asking them questions is a good way to make sure there’s no confusion.

What are you doing to improve communication at work? Do you think our tips will work? Let us know your thoughts on twitter @kennedypearce

[Feature Image Courtesy of PrCentral]

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