Client On-Boarding Assistant

Client On-Boarding Assistant

Our client, a City based brokerage are looking to recruit various Client On-Boarding Assistants, fluent in any of the following languages: European languages, Chinese, Russian or Arabic.
Must have immediately availability, paying up to £22k, offered both permanent and 6m FTC.

Job Purpose:
To participate in the new account opening facility within the business and to ensure that all accounts are opened in line with legislative requirements and in timely manner.

Roles & Responsibilities
Main duties
? Assist in the process of opening new accounts on a daily basis where new accounts are applied for by prospective clients;
? Assist in the process of opening corporate accounts in line with account opening procedure;
? Assist in the process of opening IB accounts in line with procedures and deal with any queries;
? Liaise with client services to obtain missing or additional documentation, where necessary doing so in a second language;
? Ensure full security and ID checks are completed in line with procedure, using Complinet and other ID tools as required;
? Liaise with the other departments regarding any account queries;
? Provide reports as required regarding new account status;
? Update Salesforce and Accounts spread sheet for every account;
? Send out welcoming emails to new account clients;
? Deal with any queries from Client Services relating to new accounts;
? Liaise with Compliance regarding any account queries, ID inconsistencies or any suspected fraudulent activity;
? Be fully aware and up to date with FCA regulations regarding account opening and AML requirements;
? Advise the business of county blacklists for accounts and communicate any extra ID checks required for certain countries;
? Any ad hoc duties as required by the manager and business needs.

Qualifications required
? Educated to degree level

Essential skills
? High levels of English, the target language and at least 1 other language that can be used within the business (oral and written)
? Experience of working in a similar environment
? Excellent data entry skills
? Excellent attention to detail required
? Ability to work under pressure and to set deadlines
? Excellent customer service skills and telephone manner

Desirable Skills
? Have a knowledge of PEP, Sanctions & AML regulations
? Be aware of FCA regulations and handbook

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