Client On-Boarding Assistant

Client On-Boarding Assistant

My client a spread betting firm based in the city are looking for a Client On-Boarding Assistant, who is fluent in german.


* Assist in the process of opening new accounts on a daily basis where new accounts are applied for by prospective clients;
* Assist in the process of opening corporate accounts in line with account opening procedure;
* Assist in the process of opening IB accounts in line with procedures and deal with any queries;
* Liaise with client services to obtain missing or additional documentation, where necessary doing so in a second language;
* Ensure full security and ID checks are completed in line with procedure, using Complinet and other ID tools as required;
* Liaise with the other departments regarding any account queries;
* Provide reports as required regarding new account status;
* Update Salesforce and Accounts spread sheet for every account;
* Send out welcoming emails to new account clients;
* Deal with any queries from Client Services relating to new accounts;
* Liaise with Compliance regarding any account queries, ID inconsistencies or any suspected fraudulent activity;
* Be fully aware and up to date with FCA regulations regarding account opening and AML requirements;
* Advise the business of county blacklists for accounts and communicate any extra ID checks required for certain countries;
* Any ad hoc duties as required by the manager and business needs.

Qualifications required

* Educated to degree level

Essential skills

* High levels of English, the target language and at least 1 other language that can be used within the business (oral and written)
* Experience of working in a similar environment
* Excellent data entry skills
* Excellent attention to detail required
* Ability to work under pressure and to set deadlines
* Excellent customer service skills and telephone manner

Desirable Skills

* Have a knowledge of PEP, Sanctions & AML regulations
* Be aware of FCA regulations and handbook

Please contact me ASAP on 02038460802 or [email protected] if you are interested in discussing this excellent opportunity.

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