KYC Clerk – FTC

KYC Clerk – FTC

Our client, a West End based bank is looking to recruit 2x Cantonese Speaking KYC Clerks, 6-12 month FTC.

Position Summary:
Customer Service:

* To provide quality customer services in accordance with the Bank’s policy and procedures
* To recognise customer needs, to promote business for the Bank and to refer customers to other appropriate departments for new services

Non-cash based:

* To support all designated areas within the branch operations where service or assistance is required.

Sales base:

* To bring in business to achieve sales target.

Position Accountabilities:

Process

* Accurately completes or inputs data and made amendment on screen and manual record
* Checks the accuracy and quality of information provided
* To complete the set task and meet deadline
* Set priorities of work
* Middle/ Back office operation
* Know Your Customer reviews

People

* Works closely with others and shows consideration for their needs and feelings
* Co-operation and communication between the team and other department
* Maintain good humor to reduce the pressure at work
* Request for help and support where necessary

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