Procedures and Policies

Procedures and Policies

Policies & Procedures

Whether or not they are formally spelt out in your contract, employee handbook or other document, there are a number of procedures and policies operated by your employer that you need to be aware of. These may include:

  • Lateness and absence notification procedure – if you can’t make it to work at the usual time, or can’t make it in at all, you need to let your company know this as soon as possible. Make sure you know who to contact – in many cases this would be your line manager. In some circumstances, it may be OK to send a text message, but in many cases, you actually need to speak to your boss. Some companies also state that it must be you who makes the call, and that you can’t ask a family member to call in sick on your behalf
  • Smoking policy – the law forbids you from smoking indoors whilst at work. However, your employer may also decide to outlaw the use of e-cigarettes in the building, or may require you to take your smoking breaks in designated areas outside, such as in smoking shelters
  • Social media and internet policy – it is common for companies to ban staff from visiting certain websites during the working day. Examples might include social media sites, webmail services and sites with adult or inappropriate content. Some companies might go further, and state that all internet use must be for work purposes only. Your employer may also stipulate that you don’t make derogatory remarks about them on social media, even if you do this at home in your own time
  • Data protection procedure – what you are expected to do to ensure personal data that is in the company‘s possession is handled correctly. Also, what you are expected to do to ensure this data remains secure
  • Eating at your desk policy – some companies don’t want you to bring your lunch back to your desk, and may ask that you eat it off the premises, or in a dedicated kitchen/ dining room
  • Grievance policy – how you can formally raise any concerns about the way your company treats you
  • Disciplinary policy – how your company will handle matters if it is concerned about your performance and/or conduct at work
  • Informal policies – these might include requirements to leave your desk clean and tidy at the end of the day, or to wash up anything you use in the kitchen


If you aren’t clear what your company’s stance is on a particular issue, and you can’t find the answer in your contract or employee handbook, then check with your boss or the HR department – it’s better to be safe than sorry.

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