Top Do’s and Don’ts for Video Conferencing

Top Do’s and Don’ts for Video Conferencing

Video conferencing has quickly become a business standard in many industries. From job interviews, to connecting with co-workers around the globe to meeting new clients, video is becoming more and more intertwined within the workplace. It’s important for businesses to effectively train their employees about video conferencing as it becomes more widely used throughout the world.

To ensure you and your staff have the correct video etiquette here are KennedyPearce’s top do’s and don’ts for video conferencing etiquette

Don’t wing it with the equipment: Today’s devices and services are surprisingly easy to use, but five minutes before you start off your meeting is probably not the best moment to try it for the first time. You’ll be holding everyone up! Take the time to understand audio and video settings and the service you’re using to connect, it may even require a brief download and software installation.

Do take into account the positioning: You will need to assess the positioning of your camera, microphone and seating. Make sure your camera is eye level and on the monitor you plan to use for the conference. Be careful not to position your camera too low, too high or hooked onto a different monitor. Weird camera angles can be very distracting.

Do when you’re talking, look into the camera instead of looking at yourself talking on the computer screen. It will probably be less distracting for you and for others on the call it will feel like you’re 100 percent engaged and focused. Eye contact and body language are as important in a video conference as they are in person.

Don’t Check or read emails or peruse articles while on the video call. It’s easy for other participant’s to tell if you aren’t fully focused and present during the video call, plus if you’re alerted by audio when you receive a notification your co-workers will hear that too!

Do Consider your background. Your wall art or decorations should be work appropriate and your surroundings clean. Be mindful of rubbish or storage in the background and be careful there’s not a surplus of empty coffee mugs and papers on your desk.

Do Mute and Disconnect: Failure to mute during or completely disconnect after a conference are two of the best ways to unintentionally annoy others or cause embarrassment. If you’re not speaking and even if you’re alone in the room mute your microphone.  Background noise can be an annoying distraction. Once your conference is over or you’re done participating, make sure you have hung up, logged out and closed all conferencing applications.

What do’s and dont’s for video conferencing would you add? Write in the comments below or Tweet us @kennedypearce

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