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Account Management Coordinator (entry level role)

  • Location

    City of London, London

  • Sector:

    Outsourcing Solutions

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Holly Jenkins

  • Contact email:

    holly.jenkins@theice.com

  • Job ref:

    R-02589_1525342086

  • Published:

    6 months ago

  • Duration:

    12 months

  • Expiry date:

    2018-06-02

  • Startdate:

    ASAP

JOB PURPOSE

The Account Management Coordinator will work closely with Account Managers and relationship teams to deliver on day to day client deliverables that are critical to providing a high level of service to our clients. The AMC will continually refine processes and tasks so as to achieve maximum efficiency and consistency in client delivery.

DUTIES AND RESPONSIBILITIES

  • Carry out daily operational tasks relating to permissioning systems around ICE's Feed and Connectivity systems
  • Assisting account management with day to day billing related queries.
  • Reviewing contracts on behalf of the account management team.
  • Assisting account management with day to day Salesforce activity to include reporting and data entry.
  • Assisting in the management of projects across ICE Data Services.
  • Amalgamating sales leads from a number of sources for the inside account manager function.
  • Providing ad-hoc duties as and when required for the account management team.

PERSON SPECIFICATION

  • Educated to a degree level or equivalent experience.
  • Attention to detail and strong analytical skills.
  • Excellent communication skills, both written and verbal.
  • Ability to summarize and present work succinctly and accurately.
  • Have a clear commitment to the team approach and ability to work unsupervised.
  • Ability to meet deadlines.
  • Good knowledge of Microsoft Office package, especially Excel.