As a Back Office Team Leader you will be responsible for:

• Bi-monthly reviews with team members
• Development of team members and monthly development meetings
• Managing and coordinating work and the delivery of projects within the team. Ensuring that these are delivered within the timescales.
• Introducing and delivery of process improvements within the team
• Establishing and implementing team procedures and conducting an annual review of all of the team's procedures.
• Resolving issues relating in a timely fashion and to the best outcome, while working within procedures and regulatory
• Processing cash withdrawals via Cheque/Bacs/Chaps Payments.
• Running Direct Debit processes and income runs.
• Clearance and investigation of Residual cash balances on Client portfolios.
• Monitoring of Client Money Bank accounts.
• Complying with FSA requirements and rules (Client Money, Systems and controls and client assets)
• Monitoring and confirmation of all client assets (stock and cash / electronic and safe custody)
• Reporting the investigation and resolving any reconciliation breaks
• Isa Administration
• Investment Processing (Knowledge of Crest Settlements, Corporate Actions, Dividend Processing)

As a Back Office Team Leader you will need:

• Management skills
• 2+ years' experience within a similar role, in the financial sector
• Strong confidence in the skills stated above.
• Strong problem solving and organisational abilities.
• IMC qualified or looking to take the IMC is desirable.
• Customer Focused.
• Competent with both written and oral communication with people at all levels.
• Well organized and thorough.
• Personable with the ability to handle difficult people and deal with people of all levels.
• Mature and confident.
• Works well under pressure and can conform to tight deadlines.
• Good problem-solving skills.
• Ability to perform multiple tasks accurately.
• A flexible attitude to both work undertaken and working hours.
• Able to react quickly in a pressurized environment and make decisions.
• Must be curious and seek to instill automated and digital solutions wherever appropriate
• Must be comfortable in using technology and leveraging digital applications and media platforms