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Client Relationship Manager
- Posted 17 October 2018
- Salary Holiday, pension, bonus
- Location
- Job type Permanent
- Discipline Banking Operations
- Reference9656_1539793862
- Contact NameRonnie McClughen
Job description
Our client, a leading Independent Wealth Management company are currently looking to recruit a Client Relationship Manager (CRM) to join their London office based in Mayfair. The role reports directly to a senior manager and is part of a team with a large portfolio of clients/structures. Main responsibilities will include;
- Incorporation, domiciliation and management of national and international companies and trusts
- Implementation/execution of complex financial/commercial transactions and set up of structures
- Providing first point of contact with important and high net worth clients and suppliers
- Assisting in the set-up of companies in line with current national and international legislations
- Ensuring that all client financials are up to date and accessible to fellow members of the team at all times
- Provision of family office services to clients
- Dealing with new business leads and necessary follow ups
- Management of client bank accounts, performing any required money transfers, payments and related transactions in a number of currencies
- Providing billing support and debt collection when required as well as regular forecasts and proposals for income collection
- Support in the drafting of legal documents and letters relating to client transactions
- Regular contact with third parties, banks, solicitors, agents, etc
- Providing support and expertise to other members of the team
- Supporting Partners or Board Member in a range of duties, as requested on a day to day basis
To be considered for this position, ideal candidates must have the following experience/skills;
- Previous experience in a Trust Company or a Multifamily Office
- 2:1 university degree in Economics, Finance or Law or a professional equivalent
- Accountancy and legal background and knowledge
- Experience of working in an international and fast paced environment, preferably specialised in international tax or law
- Good commercial sense and business acumen
- Familiar with profit and loss statements and budgeting
- Ability to discuss with the seniors in both operational and representative activities
- Strong communication and organisation skills
- Ability to work accurately, efficiently and independently
- Excellent attention to detail and ability to work under pressure on multiple projects to meet deadlines
- Ability to maintain client confidentiality and handle very sensitive information
- Adaptable and problem solving mentality, with confidence to ask questions and/or seek solutions when required;
- Good interpersonal skills, with the ability to form lasting relationships with clients and colleagues
- Ability to remain firm yet polite and professional when dealing with difficult client related issues
- Flexible work ethic
- Fluent in English and Italian, other languages are a plus
- Excellent MS Office skills to include Word, PowerPoint and Excel