Reporting to the Financial Controller the Credit Controller will be responsible for:

• Monitoring and maintaining assigned accounts, customer calls, account adjustments small balance write off, customer reconciliations and processing credit memos
• Sole accountability for reducing delinquency for assigned accounts
• Attain support from sales and senior management when necessary to accelerate the collection process
• Establish and maintain effective and cooperative working relationship with stockists
• Build, develop and maintain a strong customer service level with our Sales and Ecom team
• Reconcile customer disputes as they pertain to payment of outstanding balances that are due
• Daily communication with Sales department regarding customer accounts following up any issues in a timely manner
• Control of customer reminder communications for assigned accounts
• Process daily credit memos for damages, shortages, and miscellaneous request as and when required
• Identify and manage high risk customers ensuring timely settlement of debt
• Meet defined department goals and activity metrics
• Constantly seek improvements within the finance team, looking for new ways of working to improve processes and procedures
• Support the finance team in preparing management and analytical reports as and when required.

Successful candidates will be bright graduates who have a minimum of 1 - 2 years' experience as a Credit Controller / Sales Ledger.