Credit Controller

  • Location

    City of London, London

  • Sector:

    Outsourcing Solutions

  • Job type:


  • Salary:


  • Contact:

    Holly Jenkins

  • Contact email:


  • Job ref:


  • Published:

    6 months ago

  • Duration:

    6 months

  • Startdate:


Intercontinental Exchange (NYSE:ICE) is a Fortune 500 company that operates a leading network of global futures, equity and equity options exchanges, as well as global clearing and data services across financial and commodity markets.
By putting the needs of our customers and global participants first, we are a high-growth company that started by bringing transparency and risk management to the global derivatives markets. We're engineers, strategists and problem-solvers who continually create and improve technology that solves market structure challenges on behalf of the industry.
Duties and Responsibilities
  • To ensure all outstanding debts are collected on a timely basis
  • To assist with month-end reporting and reconciliations
  • To assist with the refinement of the credit-control process as the department and business expand
  • Maintains extensive debtor's ledger across multiple products and in different currencies
  • Work closely with the Business to ensure client billing and debt issues are communicated promptly and effectively
  • Ensures debts are collected before they become overdue whilst ensuring older debts are collected as soon as possible
  • Handles queries and resolves problems efficiently for Credit Control, Cash-App & Billing
  • Assist in forensic analysis of aged items and on-account payments to ensure open-items are identified and closed out
  • Assists in the preparation of relevant reports to show outstanding debt for internal control purposes as well as for month-end processes
  • Assists with the calculation of the quarterly bad debt provision
  • To undertake ad hoc and other duties as required by the Financial Operations team

Knowledge and Experience

  • Strong knowledge of excel
  • Excellent system skills
  • Excellent communication skills (both written and verbal)
  • Customer facing and client-focused skills
  • Highly developed personal communication skills, both written and oral
  • Must be self-motivated and self-starting with ability to multi-task and effectively manage own workload, prioritising effectively and consistently meet deadlines
  • Excellent analytical skills with proven attention to detail
  • Demonstrates a clear commitment to the team approach exchanging ideas and providing support to colleagues
  • Highly organised and methodical

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