Join a famous luxury fashion brand as a Credit Controller based just outside the City of London. As a Credit Controller you will be maintaining and reviewing customer accounts across several territories in Europe and the Rest of the World. A passion for the fashion retail industry is a must-have for this role.

Key Tasks and Responsibilities as Credit Controller

• Maintaining and review customer accounts across several territories in Europe and Rest of World
• Post and allocate accurately all Accounts Receivable payments in multicurrency (GBP, USD, CAD, EUR)
• Regular sales ledger account reconciliations
• Methodical approach to review & prioritise the ledger debt daily
• Actively chase overdue debt by telephone, emails and letters within agreed timescales
• Answer all inbound telephone and email queries and liaise with other departments to ensure that issues are resolved quickly & correctly
• Handle disputes and negotiate payment plans to collect debt
• Continuously build & develop customer relationships
• Liaise with solicitors if legal proceedings ensue
• Assist in creation of efficient and streamlined credit control systems
• Meeting cash and DSO targets set by management
• Preparation and posting of journals to the AR ledger
• Credit Checking of new accounts
• Set and review credit limits within agreed parameters
• Assisting with other transactional and administrative duties including reporting

Knowledge, Skills and Experience

• At least 2 years credit control experience in a wholesale or retail operation
• IT literate, with sound knowledge of Microsoft packages
• Work well in and team but also individually
• Good written and oral communication skills
• Proactive attitude to problem-solving
• Ability to work in a fast paced, commercially focused environment and able to adapt to change quickly
• Knowledge of external portals & self-billing systems would be an advantage.
• A passion for the fashion retail industry

Salary

£26,000 - £28,000 + hybrid & flexible working, pension scheme, private healthcare