Credit Controller

Posted 24 September 2025
Salary £30000 - £35000 per annum
LocationLondon
Job type Permanent
Discipline Accounting & Finance
ReferenceCCSR_1758717563

Job description

A busy independent lettings agency based in Canary Wharf managing a substantial portfolio of properties in and around central London are seeking a highly motivated Credit Controller. This role will be permanent and full time in the office.

Key Responsibilities of the Credit Controller:

  • Assessing tenant rent accounts to identify cases that are in arrears.
  • Collecting / Chasing rents from tenants
  • Posting all monetary transactions to relevant tenant accounts.
  • Contacting tenants / leaseholders via telephone, email and formal letter to chase payment of outstanding debts.
  • Liaising with tenants / leaseholders to ensure that any queries or disputes are resolved in a timely manner.
  • Arranging payment plans with defaulting tenants and following this up with written confirmation.
  • Arranging Section 8 notices and liaising with solicitors in the event of any non-payment of rent.
  • Generate debtor reports for review by management.
  • Maintain and administer accounts database.
  • Raise monthly, quarterly demands.
  • Assist with all bank rec's and other accounts administration duties.
  • Any other ad-hoc duties.

Skills and Experience

  • Experience as a Credit Controller in a similar role / industry.
  • Possess strong time management skills.
  • Possess good IT skills, including Excel.
  • Be able to work effectively as part of a team and under own initiative.
  • Demonstrate very good written and verbal communication skills.