An excellent opportunity for an experienced customer services advisor to support the Manager to effectively handle all customer calls and email enquiries. Provide excellent customer service support directly to store and online customers by telephone, email and live chat, ensuring that all SLA's are maintained. Efficiently manage returns and refunds and ensure area managers are aware of escalated complaints

You will need to have:-

• previous retail / fashion experience
• Excellent communication skills with the ability to quickly build relationships with internal colleagues and external third parties
• Good admin skills and good computer knowledge
• A good team player with the ability to use own initiative

Pay Rate: £10/£11.00

Location: Walthomstow / London E17

Start Date: Immediate