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Desk Support Executive

  • Location

    City of London, London

  • Sector:

    Operations & Middle Office

  • Job type:

    Permanent

  • Salary:

    £25000 - £30000 per annum

  • Contact:

    Scott Duerden

  • Job ref:

    SDGR01_1528798364

  • Published:

    about 1 month ago

  • Expiry date:

    2018-09-20

Main responsibilities/functions will include;

  • Dealing with inbound and outbound private client enquiries
  • Outbound calls to potential new clients assisting with initial introductory pitch and registration via website and phone
  • Aftersales client service calls to gain feedback on the service received
  • To collect and maintain relevant and accurate information that reflects client conversation and relevant facts
  • Monitor and assist clients via the online chat

Other duties will include;

  • To ensure an effective working relationship with the settlement, compliance, marketing and trade support functions.
  • To attend and support corporate functions and exhibitions
  • To remain abreast of up to date and current market knowledge
  • To continually assess and manage their own development and training needs

This is a fantastic opportunity to join a growing business and really make the position your own! Ideal candidates should have client services or front office support experience and excellent communication skills.