Main responsibilities/functions will include;

• Dealing with inbound and outbound private client enquiries
• Outbound calls to potential new clients assisting with initial introductory pitch and registration via website and phone
• Aftersales client service calls to gain feedback on the service received
• To collect and maintain relevant and accurate information that reflects client conversation and relevant facts
• Monitor and assist clients via the online chat

Other duties will include;

• To ensure an effective working relationship with the settlement, compliance, marketing and trade support functions.
• To attend and support corporate functions and exhibitions
• To remain abreast of up to date and current market knowledge
• To continually assess and manage their own development and training needs

This is a fantastic opportunity to join a growing business and really make the position your own! Ideal candidates should have client services or front office support experience and excellent communication skills.