Employee Relations Specialist

  • Location

    Essex, England

  • Sector:

    HR & Executive Support

  • Job type:


  • Salary:

    £45000 - £46000 per annum

  • Contact:

    Paige Young

  • Contact email:


  • Job ref:


  • Published:

    3 months ago

Multinational Tech company - City
A leader of managed print, document management and business process optimisation services.
More recently, established a Managed IT services offering for small to medium-sized businesses with the introduction of Workplace Hub an innovative all in one IT platform.
My clients customers recognise us as trusted partner with a reputation for expertise, reliability and innovation.
As an ER Specialist your duties will include:

  • First point of contact for our leaders on employee relations matters
  • Providing specialist advice and solutions in line with current legislation
  • Disciplinary, grievances, investigations, absenteeism, dismissal procedures consultations and capability
  • You will work with the HR Community to ensure timely and accurate resolution or escalation of HR queries and issues whilst using your coaching
  • Relationship building and problem-solving skills to ensure delivery of "people" interventions in the business

Key Responsibilities:

  • Develop proactive strategic solutions and initiatives to improve existing policies and procedures around management of ER cases
  • Track, analyse and interpret ER metrics
  • ER Case Management -Maintaining up to date case handling system. Ensure Leaders are trained to support investigations, disciplinary and Grievances matters
  • Facilitate ER workshops for our leaders
  • Management of Long-Term Sick, AWOL and Suspension
  • Capability Performance Management
  • Employment Tribunal - prepare and document evidence as required by Company Solicitor, liaising with ACAS and Leaders
  • Promoting Wellbeing and Mental Health initiatives in the workplace

Must Haves

  • You have extensive experience in Human Resources and working cross functionally with all areas of HR
  • You will be CIPD qualified, have strong ER experience with the ability to upskill and mentor junior HR colleagues
  • Excellent judgement, with a logical, meticulous and pragmatic approach to decision-making
  • Ability to build strong and trusting relationships at all business levels

Key attributes:

  • Openness and Honesty
  • Customer-centricity
  • Innovation
  • Passion
  • Inclusiveness and Collaboration
  • Accountability

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