Multinational Tech company - City
A leader of managed print, document management and business process optimisation services.
More recently, established a Managed IT services offering for small to medium-sized businesses with the introduction of Workplace Hub an innovative all in one IT platform.
My clients customers recognise us as trusted partner with a reputation for expertise, reliability and innovation.
As an ER Specialist your duties will include:

• First point of contact for our leaders on employee relations matters
• Providing specialist advice and solutions in line with current legislation
• Disciplinary, grievances, investigations, absenteeism, dismissal procedures consultations and capability
• You will work with the HR Community to ensure timely and accurate resolution or escalation of HR queries and issues whilst using your coaching
• Relationship building and problem-solving skills to ensure delivery of "people" interventions in the business

Key Responsibilities:

• Develop proactive strategic solutions and initiatives to improve existing policies and procedures around management of ER cases
• Track, analyse and interpret ER metrics
• ER Case Management -Maintaining up to date case handling system. Ensure Leaders are trained to support investigations, disciplinary and Grievances matters
• Facilitate ER workshops for our leaders
• Management of Long-Term Sick, AWOL and Suspension
• Capability Performance Management
• Employment Tribunal - prepare and document evidence as required by Company Solicitor, liaising with ACAS and Leaders
• Promoting Wellbeing and Mental Health initiatives in the workplace

Must Haves

• You have extensive experience in Human Resources and working cross functionally with all areas of HR
• You will be CIPD qualified, have strong ER experience with the ability to upskill and mentor junior HR colleagues
• Excellent judgement, with a logical, meticulous and pragmatic approach to decision-making
• Ability to build strong and trusting relationships at all business levels

Key attributes:

• Openness and Honesty
• Customer-centricity
• Innovation
• Passion
• Inclusiveness and Collaboration
• Accountability