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Front of house Receptionist
- Posted 06 December 2018
- Salary £25000 - £26000 per month
- Location
- Job type Permanent
- Discipline HR & Executive Support
- ReferenceBBBH13623_1544114725
- Contact NamePaige Young
Job description
RECEPTIONIST- FRONT OF HOUSE
Our client a global HEDGE FUND is looking for a professional and polished Front of house receptionist offering £25-26k to join there team on a PERMANENT basis!
Your duties with consist of:
- Manage the Reception, Telephony, Room Reservations, Catering and Cleaning over a large account
- Deliver the professional greeting of clients and visitors, to the highest standards
- Monitor, manage and review the Catering and Cleaning contracts
- Ensure the team leaders and supervisors co-ordinate their staff to ensure the delivery of exceptional front of house services.
- Implement dynamic operational working procedures, to support the delivery of service excellence
- Develop strong communication and line reporting procedures to guide service implementation making improvements or changes where required
- Implement safe working practices to ensure safety of building occupiers and visitors
- Lead monthly management report meetings with the client and build strong relationships with key business leaders
- Strong detail analysis of service delivery and identify continuous improvements
- Introduce systems for analysis of service delivery ie mystery shoppers etc
- Monitor the team's performance promoting achievements and identifying weaker areas for improvement