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Front of house Receptionist

  • Location

    West End, London

  • Sector:

    HR & Executive Support

  • Job type:

    Permanent

  • Salary:

    £25000 - £26000 per month

  • Contact:

    Paige Young

  • Job ref:

    BBBH13623_1544114725

  • Published:

    7 days ago


RECEPTIONIST- FRONT OF HOUSE
Our client a global HEDGE FUND is looking for a professional and polished Front of house receptionist offering £25-26k to join there team on a PERMANENT basis!
Your duties with consist of:

  • Manage the Reception, Telephony, Room Reservations, Catering and Cleaning over a large account
  • Deliver the professional greeting of clients and visitors, to the highest standards
  • Monitor, manage and review the Catering and Cleaning contracts
  • Ensure the team leaders and supervisors co-ordinate their staff to ensure the delivery of exceptional front of house services.
  • Implement dynamic operational working procedures, to support the delivery of service excellence
  • Develop strong communication and line reporting procedures to guide service implementation making improvements or changes where required
  • Implement safe working practices to ensure safety of building occupiers and visitors
  • Lead monthly management report meetings with the client and build strong relationships with key business leaders
  • Strong detail analysis of service delivery and identify continuous improvements
  • Introduce systems for analysis of service delivery ie mystery shoppers etc
  • Monitor the team's performance promoting achievements and identifying weaker areas for improvement

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