FX Investigations Officer
- Posted 28 August 2018
- Salary £32000 - £37000 per annum
- Location
- Job type Contract
- Discipline Banking Operations
- ReferenceSDIF01_1535464596
- Contact NameScott Duerden
Job description
As an FX investigations officer you will be responsible for:
- Ensuring that all Nostro breaks (E.g. Beneficiary Claims, Non-Receipt, Returns etc) are concluded as quickly and effectively as possible.
-Generation +/or approval of messages in SWIFT Alliance to correct or re-effect settlement linked to failed items.
-Reconciling all payments released by IFL have been executed by our banks and to resolve cases where execution is pending.
-Closing interaction with the business (Front Office, Sales and Middle Office) to ensure a seamless and quality service to the client.
-Building and maintaining relationships with our correspondent banks (in English +/or French, Spanish, Portuguese).
-Ensuring that personal and group email boxes are effectively managed.
-Process and manage VIP client and payments.
-Initiating return of funds.
-Accepting and adhering to all written procedures.
As an FX investigations officer you will need:
-Previous experience within Foreign Exchange operations, or international payments, including time working within the investigations unit.
-Experience utilising / configuring an online investigations package.
-Extensive payments experience (MT202,103,199,299,210).
-Strong operational knowledge of SWIFT Standards.
-Proven record in minimising operational losses and streamlining workflows.
-Excellent customer service skills.
-Excellent communication and interpersonal skills.
-Ability to work accurately in a pressurised environment within stringent deadlines.
-Strong team player.
-Determined, focused and enthusiastic.
-Educated to A level standard.
-Strong Microsoft Office skills (Excel, Word, Powerpoint, VISIO).
-Fluency in French (preferred).