FX Investigations Officer

Posted 28 August 2018
Salary £32000 - £37000 per annum
Location
Job type Contract
Discipline Banking Operations
ReferenceSDIF01_1535464596
Contact NameScott Duerden

Job description

As an FX investigations officer you will be responsible for:

- Ensuring that all Nostro breaks (E.g. Beneficiary Claims, Non-Receipt, Returns etc) are concluded as quickly and effectively as possible.

-Generation +/or approval of messages in SWIFT Alliance to correct or re-effect settlement linked to failed items.

-Reconciling all payments released by IFL have been executed by our banks and to resolve cases where execution is pending.

-Closing interaction with the business (Front Office, Sales and Middle Office) to ensure a seamless and quality service to the client.

-Building and maintaining relationships with our correspondent banks (in English +/or French, Spanish, Portuguese).

-Ensuring that personal and group email boxes are effectively managed.

-Process and manage VIP client and payments.

-Initiating return of funds.

-Accepting and adhering to all written procedures.

As an FX investigations officer you will need:

-Previous experience within Foreign Exchange operations, or international payments, including time working within the investigations unit.

-Experience utilising / configuring an online investigations package.

-Extensive payments experience (MT202,103,199,299,210).

-Strong operational knowledge of SWIFT Standards.

-Proven record in minimising operational losses and streamlining workflows.

-Excellent customer service skills.

-Excellent communication and interpersonal skills.

-Ability to work accurately in a pressurised environment within stringent deadlines.

-Strong team player.

-Determined, focused and enthusiastic.

-Educated to A level standard.

-Strong Microsoft Office skills (Excel, Word, Powerpoint, VISIO).

-Fluency in French (preferred).