Our client, an International Payments Business are looking to recruit an Implementation Analyst to join their expanding Operations department. The Technical Operations team are responsible for counterparty bank integration, operational ownership of ledgers/agency account escalations, and strategic oversight of key internal systems.

The successful candidate will help develop and maintain robust processes to ensure all operational ledger-related escalations are handled within agreed SLAs. Aid in the integration and end-to-end testing of new payment systems and account solutions, and assist in the operational maintenance and development of key global payments infrastructure.

Main responsibilities will include;

• Investigate and resolve all errors relating to message formatting and message delivery
• Assist with implementing technical connectivity solutions for new banking partners
• Develop and implement robust processes, systems and technology to support and enhance financial messaging operations
• Aid with on-boarding third-parties, FIs, and banking partners
• Develop and implement end-to-end testing of all new payment/cash management solutions
• Be a SWIFT SME, keeping abreast of all relevant updates/changes, ensuring our client has readily prepared for any standards releases.
• Analyse connectivity options with banking partners and other third parties to ensure we are using the most robust solution. (SWIFT, H2H, API etc)
• Collaborate with internal stakeholders to research and analyse message mapping issues - working with third parties to resolve during UAT and production testing

Other Responsibilities;

• Assist the Technical Operations Manager in the maintenance and development of key infrastructure, such as STP systems
• Partner with stakeholders locally and globally to ensure all requirements are captured when developing or changing systems
• Working with the Transactions Ops team on ledger incidents, ensuring controls and processes in place to resolve swiftly and mitigate going forward
• Partner with IT & Transactional Operations to resolve issues and improve processes
• Building out documentation and procedures relating to ledgers

To be considered for this position, candidates must have the following experience/skills;

• Previous experience working with cash management/accounts receivable/global payment solutions
• Good knowledge of SWIFT FIN and FileAct (Connectivity options, formatting etc)
• Knowledge of other common financial message formatting (XML ISO20022, NACHA, CFONB etc)
• Knowledge of SFTP and other file transfer or messaging protocols
• Previous experience on-boarding corporates/banks with SWIFT
• Proven track record of delivering projects to key stakeholders
• Good knowledge of UK and Global clearing systems
• Excellent colleague and client communication skills
• Able to spot process flaws and suggest solutions and improvements
• Understanding of reconciliation processes
• SWIFT for Corporates Qualification would be advantageous