My Client is a specialist financial services provider with offices in the UK, mainland Europe, and the Middle East. Last year alone they transacted almost $7.5bn in foreign currency and made payments to over 125 markets worldwide. Having now served over 150k clients and with one of the highest ratings on Trustpilot, my client is seeking exceptional candidates as they expand the sales and business development team.

Job Purpose

Payments Officer will be responsible for daily payments processing and ad hoc duties, including processing client money transactions, identifying client money issues whenever they arise and maintaining meticulous records.

Duties/Responsibilities

• Responsible for all Back Office duties related to payments, ensuring all payments are processed accurately and in a timely manner, complying with all procedures

• Complete daily monitoring of several banks and the bank accounts and allocation of incoming funds

• Prioritise workflow to ensure all cut-off times are strictly achieved

• Collaborate with Treasury to support the daily liquidity management process
• Ensure telephone calls and emails are responded to in a prompt, precise and professional manner

• Deal with general Account Manager enquiries in a timely and efficient manner, including queries on past payments and client queries

• Work effectively within the Back Office team to maximise potential and deliver results

• Collate information for audit work, including balances and bank account data

• Assist in the creation, review and update of procedures with the wider team on a regular basis

• Investigate and report suspicious activity to the Head of Compliance and MLRO

• Actively seek to improve processes and workflows, provide solutions to operational problems and suggest improvements

• Support the identification, management and resolution of service affecting incidents, promptly highlighting to the Head of Back Office

• Complete other duties relevant to the role as requested by the Head of Back Office

Qualification & Experience

• 1+ yrs proven experience in a Payments or Back Office role for a financial services business
• Knowledge of domestic and international payments guidelines
• Regulatory framework
• Knowledge of AML procedures + Regulatory framework
• Understanding of reconciliation processes and statement reporting