This position is a unique opportunity to join a Football Club ensuring they attract the best staff available, and that the service provided to their fans is of the highest standard. You will be responsible for supporting the event day management team to ensure the correct casual and agency staff are booked for events taking place at our stadiums and training ground. You will recruit and train staff as well as maintaining relationships with external staffing agencies.

Key Accountabilities:

• Maintain a list of casual staff and stewards through ongoing recruitment, including advertising and interviewing and ensuring all right to work documents are complete.
• Day to day management of the casual workforce including bookings, amendments, issuing of event instructions and uniform requirements.
• To develop the existing relationship with a local university to provide employment opportunities to students.
• Performance management of the casual workforce and providing training when required.
• Processing of hours to ensure casual workers are paid correctly.
• Produce staffing lists to be sent to venues/security to strict time constraints.
• Liaising and maintaining relationships with staffing agencies to ensure they are supplied with the best quality staff and rates offered are competitive.
• To be on site to check staff in at venues and, on occasion, out at the end of the event.
• Attending weekly meetings to discuss forthcoming events.
• Assisting event managers to ensure the smooth running of events.
• Supporting the business with human resource administration.

Skills and experience:

• Exceptionally organised with close attention to detail and impeccable standards.
• Creative, passionate and professional in the face of any challenge.
• A motivational and confident staff manager.
• Excellent at communicating with a range of stakeholders including casual staff, clients, suppliers and peers.
• Ideally proven experience working in recruitment and hospitality
• Passionate about service standards and customer experience.