Up to £40000.00 per annum
20 days ago
My Client, a very well-established Private Bank based in the West End, are looking for a Russian speaking CRM Assistant. Successful candidates will be fluent in Russian and have proven experience within a similar position.
As a CRM Assistant you will be responsible for:
- Preparing and sending out account opening forms for trust accounts, private investment companies and private clients.
- Submission of account opening packs to London and other centres with BJSS and dealing with the relevant departments
- Issuing account opening letters and other Ad-hoc letters as requested
- Working alongside CRMs in achieving their revenue by providing clients with excellent levels of customer service
- Preparation of Annual Periodic reviews and managing all Open issues as they come up and including KYT (Know Your Transaction) Alerts .
- Maintaining clear, comprehensive and up-to-date client, business and transaction records on interactions with clients, including trustees and corporate directors.
- Arranging transfers, placement of fixed deposits and entering of trades on an execution only basis.
- Preparing credit proposals for loans and managing the process through to approval, working with relevant departments and teams.
As a CRM Assistant you will need:
- To be fluent in Russian
- Proven experience in a Front office / client facing role
- Knowledge of Banking requirements
- Strong IT skills
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem solving skills
- Excellent interpersonal, written and verbal communication skills
- Strong organizational and planning skills in a fast-paced environment
- A creative mind with an ability to suggest improvements
- Work collaboratively, demonstrating initiative and ownership of tasks and issue
- Proficiency in MS Office (Word, Excel and Outlook)