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Saturday Receptionist
- Posted 06 September 2018
- Salary £4000 - £4600 per annum
- Location
- Job type Permanent
- Discipline HR & Executive Support
- ReferenceBBBH13054_1536237547
- Contact NameEmma Hardy
Job description
My client are looking for an experienced Receptionist for the Facilities department part-time (one day a week on a Saturday).
This role acts as first point of contact for visitors by greeting, welcoming and directing them appropriately.
This person must be able to:
- Deliver excellent customer service at all times
- Give advice and directions to visitors to the building
- Deal with all enquiries in a professional and courteous manner in person, on the telephone or via e-mail
- Handle telephone calls to the building outside the normal hours of operation of the switchboard
- Fulfil all reasonable requests from visitors to ensure their satisfaction and safety
- Assist in keeping the Front of House reception area clean and tidy at all times
- Maintain security by following procedures; monitoring logbook and issuing/recovering visitor badges
- Receive mail and carefully examine suspicious, unusual envelopes, packages or parcels, advising relevant Line Manager accordingly and contacting the relevant authority as required
- Collect and log any items of lost property
- Ensure that all pertinent administrative systems are maintained
- Operate Helpdesk as directed
- Maintain personal knowledge by completing internal/external train
- Be involved and contribute at team meetings
- Carry out any other associated duties as required by the Front of House Manager
- Use a two-way radio
The Ideal candidate will have:-
- Excellent telephone manner
- Excellent verbal and written communication ability
- Positive attitude
- Excellent customer service skills
- Friendly and professional
- Ability to deal appropriately and effectively in a variety of situations