Saturday Receptionist

  • Location

    London, England

  • Sector:

    HR & Executive Support

  • Job type:


  • Salary:

    £20000 - £24000 per annum

  • Contact:

    Emma Hardy

  • Contact email:


  • Job ref:


  • Published:

    4 months ago

My client are looking for an experienced Receptionist for the Facilities department part-time (one day a week on a Saturday).
This role acts as first point of contact for visitors by greeting, welcoming and directing them appropriately.
This person must be able to:

  • Deliver excellent customer service at all times
  • Give advice and directions to visitors to the building
  • Deal with all enquiries in a professional and courteous manner in person, on the telephone or via e-mail
  • Handle telephone calls to the building outside the normal hours of operation of the switchboard
  • Fulfil all reasonable requests from visitors to ensure their satisfaction and safety
  • Assist in keeping the Front of House reception area clean and tidy at all times
  • Maintain security by following procedures; monitoring logbook and issuing/recovering visitor badges
  • Receive mail and carefully examine suspicious, unusual envelopes, packages or parcels, advising relevant Line Manager accordingly and contacting the relevant authority as required
  • Collect and log any items of lost property
  • Ensure that all pertinent administrative systems are maintained
  • Operate Helpdesk as directed
  • Maintain personal knowledge by completing internal/external train
  • Be involved and contribute at team meetings
  • Carry out any other associated duties as required by the Front of House Manager
  • Use a two-way radio

The Ideal candidate will have:-

  • Excellent telephone manner
  • Excellent verbal and written communication ability
  • Positive attitude
  • Excellent customer service skills
  • Friendly and professional
  • Ability to deal appropriately and effectively in a variety of situations

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