My client are looking for an experienced Receptionist for the Facilities department part-time (one day a week on a Saturday).
This role acts as first point of contact for visitors by greeting, welcoming and directing them appropriately.
This person must be able to:

• Deliver excellent customer service at all times
• Give advice and directions to visitors to the building
• Deal with all enquiries in a professional and courteous manner in person, on the telephone or via e-mail
• Handle telephone calls to the building outside the normal hours of operation of the switchboard
• Fulfil all reasonable requests from visitors to ensure their satisfaction and safety
• Assist in keeping the Front of House reception area clean and tidy at all times
• Maintain security by following procedures; monitoring logbook and issuing/recovering visitor badges
• Receive mail and carefully examine suspicious, unusual envelopes, packages or parcels, advising relevant Line Manager accordingly and contacting the relevant authority as required
• Collect and log any items of lost property
• Ensure that all pertinent administrative systems are maintained
• Operate Helpdesk as directed
• Maintain personal knowledge by completing internal/external train
• Be involved and contribute at team meetings
• Carry out any other associated duties as required by the Front of House Manager
• Use a two-way radio

The Ideal candidate will have:-

• Excellent telephone manner
• Excellent verbal and written communication ability
• Positive attitude
• Excellent customer service skills
• Friendly and professional
• Ability to deal appropriately and effectively in a variety of situations