Kennedy Pearce recruits senior operations leaders within the financial services sector who drive operational strategy, process efficiency, and regulatory compliance across front-to-back office functions.
Typical responsibilities for Head of Operations roles in financial services include:
Leading all operational functions, including client onboarding, trade settlement, fund operations, and middle/back office support
Designing and implementing scalable operational frameworks to support business growth and regulatory requirements
Managing teams across operations, compliance, risk, and client services
Overseeing system and process improvements to increase automation, accuracy, and efficiency
Ensuring adherence to FCA, PRA, and global financial regulations (e.g. MiFID II, EMIR, SMCR)
Managing third-party vendors, custodians, and technology partners
Collaborating with C-level executives to align operational strategies with business objectives
Monitoring KPIs, SLAs, and operational risk metrics, and reporting to senior stakeholders
Leading regulatory audits, due diligence processes, and internal control reviews
Driving transformation, cost reduction, and continuous improvement initiatives
Kennedy Pearce places Heads of Operations with strong leadership, regulatory knowledge, and experience across investment, asset, wealth management, or broader financial services operations.
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