Kennedy Pearce recruits reliable IT Support professionals who provide technical assistance, troubleshooting, and maintenance to ensure smooth IT operations and user satisfaction.
Typical responsibilities for IT Support roles include:
Responding to and resolving user technical issues via phone, email, or in person
Installing, configuring, and maintaining hardware, software, and peripherals
Managing user accounts, access permissions, and password resets
Diagnosing and troubleshooting network, system, and application problems
Escalating complex issues to higher-level technical teams when necessary
Documenting support requests, resolutions, and maintaining knowledge base articles
Providing training and guidance to users on IT systems and best practices
Monitoring IT systems for performance, security, and availability
Assisting with IT equipment inventory and asset management
Supporting IT projects and upgrades as required
Kennedy Pearce places IT Support specialists with strong communication skills, technical proficiency, and a customer-focused approach to problem-solving.
Please review our live jobs and if you would like to register with us please submit your CV.