Credit Controller

Posted 27 March 2023
Salary £30000 - £33000 per annum
Job type Permanent
Discipline Accounting & Finance
Contact NameJoanna Engel

Job description

Our Client seeks a permanent Credit Controller to join their expanding team on a permanent basis. The Credit Controller will own and perform collections activity for this organisation having your own book portfolio to minimise debtor balances & exposure whilst treating customers fairly in line with FCA requirements.

Duties of the Credit Controller include:

  • Daily credit control via telephone, letter and email in line with agreed collection cycle and whilst maintaining accurate activity records.
  • Produce daily arrears report and report to senior stakeholders on a daily basis
  • Management of external debt collection agencies
  • Management of litigation cases as required.
  • Completion of Administration forms as required.
  • Update customer records with direct debit mandates
  • Process daily direct debit collections and cash allocation
  • Manage customer queries and complaints in a timely and effective manner.
  • Produce monthly arrears report for Board reporting purposes.
  • Develop and maintain collection processes and procedures taking into account FCA compliance requirements.
  • General lease administration of Own Book portfolio including activating and terminating proposals along with raising settlement quotes and invoices.
  • Assisting in both internal and external audit as required
  • Support the development of processes and procedures through pro-active, constructive challenge and feedback
  • Close collaboration with other members of the Finance team and other departments to ensure key deliverables are achieved.

Requirements for the Credit Controller include:

  • 3 Years+ previous credit control experience in a business-to-business environment.
  • Although training will be provided, experience and knowledge of leasing and financial services is a distinct advantage including working knowledge of the FCA regulatory environment
  • Minimum GCSE English and Maths both grade B or above.
  • Strong systems skills including Microsoft Office
  • Conscientious and accurate with attention to detail along with a 'can do' attitude.
  • Strong verbal and written communication skills.
  • Well organised and able to prioritise and manage a varied workload in a dynamic organisation.
  • Strong time management skills.
  • Good team player with ability to engage at all levels.