CRM Executive

Posted 26 October 2020
Salary £28000.00 - £30000.00 per annum
Location
Job type Permanent
Discipline HR & Executive Support
ReferenceBBBH16652_1603702968
Contact NameAbigail Benham

Job description

My Client are a Global Foreign Exchange firm, looking to hire a CRM Executive This role is based in the heart of the City of London but offering remote working.


The ideal candidate must come from a Financial Services background.


You will execute and support their CRM activities across Europe, South America & Middle East territories.


Key Responsibilities as CRM Executive:

  • Manage customer databases, segmentation and data protection preferences to effectively manage CRM activity and create personalised and automated marketing campaigns
  • Build relevant newsletter, lifecycle, abandonment and automated trigger journey campaigns based on data analysis
  • Create and monitor behavioural segments of our customers and create campaigns
  • Develop leads and prospects into customers
  • Develop SMS and retargeting campaigns
  • Ensures all communications with the customer or prospect use optimal marketing messages and branding
  • Work closely with CRM Manager and rest of marketing team, to plan and develop ideas for content, imagery, and graphics
  • Constantly tests and monitors CRM campaigns to improve KPIs


Skills & Experience of the CRM Executive:

  • Financial Services experience
  • 1-2 years strong CRM experience
  • Experience using Marketing Cloud
  • Experience using Salesforce
  • HTML coding experience advantageous


Perks of working here as a CRM Executive:

  • Incredible development and progression programmes
  • Flexible working (working from home, flexi-time)
  • High-end benefits and bonuses
  • A friendly and dynamic working environment