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Account Service Clerk
- Posted 23 April 2021
- Salary Negotiable
- Location
- Job type Permanent
- Discipline Banking Operations
- ReferenceWG Account Service C_1619174424
- Contact NameWill Goodman
Job description
My Client, who are a global Bank, based in the heart of the City are looking to hire an strong and communitive account Service Clerk.
Ideal candidate would have 1 years relevant Banking Experience and preferably speaks Mandarin.
Main Responsibilities & Accountabilities:
- To create and maintain accurate client information and static data on internal systems
- Process the opening and closing of personal and business flexible accounts and fixed deposits accounts
- Handle cash deposit and cash withdrawal. Safe keep the cash-box and do cash count daily
- Process Inward Remittance (IRM) and Outward Remittance (ORM) transactions
- Process Cashier Order/Demand Draft (CO/ DD) business
- Process Bureau De Change business
- Process internet banking business
- To maintain customer files by compiling available information and consolidating into GoldTier and FOVA Systems
- AML Suspension Reporting
- Customer accounts activity review
- Handling customers enquiries and complaints
- Producing Internal and external reports such as Bank statement
- Assist in the resolution of compliance problems following appropriate internal processes
- Assist with GDPR , PSD2 and other project work when required
- Generate and verify SCV File information;
- Conduct daily basic CASS review operation in accordance with established "policies";
Skills Required:
- Bilingual: English/Mandarin is preferable.
- Good Microsoft Office skills
- Good organizational ability and attention to detail
- Good interpersonal skills with the ability to communicate with people from different departments
- The ability to priorities tasks and delegate when necessary
- Accurate reporting skills