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Account Service Clerk

  • Location

    City of London, London

  • Sector:

    Operations & Middle Office

  • Job type:


  • Salary:


  • Contact:

    Will Goodman

  • Contact email:

  • Job ref:

    FTC ASC_1627642145

  • Published:

    about 1 year ago

  • Duration:

    12 Months

  • Startdate:


My Client, who are a global Bank, based in the heart of the City are looking to hire an strong and communitive account Service Clerk for a fixed term contract lasting 12 months.

Ideal candidate would have 1 years relevant Banking Experience and preferably speaks Mandarin.

Main Responsibilities & Accountabilities:

  • To create and maintain accurate client information and static data on internal systems
  • Process the opening and closing of personal and business flexible accounts and fixed deposits accounts
  • Handle cash deposit and cash withdrawal. Safe keep the cash-box and do cash count daily
  • Process Inward Remittance (IRM) and Outward Remittance (ORM) transactions
  • Process Cashier Order/Demand Draft (CO/ DD) business
  • Process Bureau De Change business
  • Process internet banking business
  • To maintain customer files by compiling available information and consolidating into GoldTier and FOVA Systems
  • AML Suspension Reporting
  • Customer accounts activity review
  • Handling customers enquiries and complaints
  • Producing Internal and external reports such as Bank statement
  • Assist in the resolution of compliance problems following appropriate internal processes
  • Assist with GDPR , PSD2 and other project work when required
  • Generate and verify SCV File information;
  • Conduct daily basic CASS review operation in accordance with established "policies";

Skills Required:

  • Bilingual: English/Mandarin is preferable.
  • Good Microsoft Office skills
  • Good organizational ability and attention to detail
  • Good interpersonal skills with the ability to communicate with people from different departments
  • The ability to priorities tasks and delegate when necessary
  • Accurate reporting skills

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