An opportunity has arisen to work for a leading Telco & Information Services business as a Billing Manager. Due to positive developments and growth the organisation is seeking a commercially astute finance professional to work closely with the Financial Controller on a 12 Months contract basis. The role offers hybrid working.

To succeed in this role, you will:

· Minimum 5 years' experience in a similar role in the telecommunications/Information Services

· Be tech-savvy and confidently navigate and maintain a broad range of internal and external platforms to support billing processes.

· Have a strong supervisory experience

The primary responsibilities of this role are:

· Engage with clients proactively and positively through outbound and inbound calls.

· Team management responsibilities

· Complete daily client invoicing.

· Manage the client direct debit process.

· Enter and maintain detailed and accurate client data.

· Respond to client billing queries and maintain strong relationships.

· Resolve all issues raised internally and externally around errors in invoices.

· Liaise with our billing partner to ensure accurate billing of customer products and services.

· Manage the timely and effective collection of all payments.

· Be comfortable following-up overdue accounts by telephone and email.

· Initiate and monitor the aged debt collection process.

Mandatory Requirements:

· Minimum 5 years' experience in a similar role

· Prior Management experience