Front of House

Posted 10 November 2023
Salary Up to £35000 per annum
LocationCity of London
Job type Permanent
Discipline Banking Operations
Contact NameWill Goodman

Job description

My client is an established and successful investment manager located in London. They are currently searching for a Front of House Facilities Assistant. You would play a pivotal role in ensuring the smooth operation of my client's office's reception and facilities. Your primary responsibility would be to create a welcoming environment and manage various administrative tasks.

Key Responsibilities of Front of House:

  • Greet visitors warmly and attend to their needs, including making refreshments.
  • Answer incoming phone calls professionally and connect callers with the appropriate staff members.
  • Manage incoming and outgoing mail, including franking, distribution, and courier arrangements.
  • Maintain office and kitchen supplies, ensuring appropriate stock levels.
  • Provide basic IT support for office equipment and software, including phone systems, printers, Outlook, Word, Excel, and Adobe.
  • Help coordinate the onboarding and offboarding processes for employees, including setting up workstations and system access.
  • Organize internal and external meetings and events, handling travel arrangements.
  • Manage internal meeting room bookings and ensure they are well-presented.
  • Assist with meeting preparations, including setting up remote meetings via Zoom/Teams, editing PDFs, binding client packs, and ordering business cards.
  • Manage the firm's general info inbox.
  • Provide support to the Marketing Manager, including tasks related to LinkedIn, website updates, and HubSpot.
  • Contribute to a positive and supportive company culture.
  • Attend first aid and fire marshal training as required.
  • Undertake other ad-hoc duties as necessary.
  • Proven experience in a similar role within a fast-paced environment.
  • Confident, courteous, friendly, and approachable with excellent communication skills while maintaining confidentiality.


  • 25 days of holiday plus bank holidays
  • Group Life at 4x salary
  • Pension plan of 4% employer contribution and 4% employee contribution