Front of House

Posted 10 November 2023
Salary Up to £35000 per annum
LocationCity of London
Job type Permanent
Discipline Banking Operations
ReferenceOFM_1699634825
Contact NameWill Goodman

Job description

My client is an established and successful investment manager located in London. They are currently searching for a Front of House Facilities Assistant. You would play a pivotal role in ensuring the smooth operation of my client's office's reception and facilities. Your primary responsibility would be to create a welcoming environment and manage various administrative tasks.

Key Responsibilities of Front of House:

  • Greet visitors warmly and attend to their needs, including making refreshments.
  • Answer incoming phone calls professionally and connect callers with the appropriate staff members.
  • Manage incoming and outgoing mail, including franking, distribution, and courier arrangements.
  • Maintain office and kitchen supplies, ensuring appropriate stock levels.
  • Provide basic IT support for office equipment and software, including phone systems, printers, Outlook, Word, Excel, and Adobe.
  • Help coordinate the onboarding and offboarding processes for employees, including setting up workstations and system access.
  • Organize internal and external meetings and events, handling travel arrangements.
  • Manage internal meeting room bookings and ensure they are well-presented.
  • Assist with meeting preparations, including setting up remote meetings via Zoom/Teams, editing PDFs, binding client packs, and ordering business cards.
  • Manage the firm's general info inbox.
  • Provide support to the Marketing Manager, including tasks related to LinkedIn, website updates, and HubSpot.
  • Contribute to a positive and supportive company culture.
  • Attend first aid and fire marshal training as required.
  • Undertake other ad-hoc duties as necessary.
  • Proven experience in a similar role within a fast-paced environment.
  • Confident, courteous, friendly, and approachable with excellent communication skills while maintaining confidentiality.

Benefits

  • 25 days of holiday plus bank holidays
  • Group Life at 4x salary
  • Pension plan of 4% employer contribution and 4% employee contribution