My client is an established and successful investment manager located in London. They are currently searching for a Front of House Facilities Assistant. You would play a pivotal role in ensuring the smooth operation of my client's office's reception and facilities. Your primary responsibility would be to create a welcoming environment and manage various administrative tasks.

Key Responsibilities of Front of House:

• Greet visitors warmly and attend to their needs, including making refreshments.
• Answer incoming phone calls professionally and connect callers with the appropriate staff members.
• Manage incoming and outgoing mail, including franking, distribution, and courier arrangements.
• Maintain office and kitchen supplies, ensuring appropriate stock levels.
• Provide basic IT support for office equipment and software, including phone systems, printers, Outlook, Word, Excel, and Adobe.
• Help coordinate the onboarding and offboarding processes for employees, including setting up workstations and system access.
• Organize internal and external meetings and events, handling travel arrangements.
• Manage internal meeting room bookings and ensure they are well-presented.
• Assist with meeting preparations, including setting up remote meetings via Zoom/Teams, editing PDFs, binding client packs, and ordering business cards.
• Manage the firm's general info inbox.
• Provide support to the Marketing Manager, including tasks related to LinkedIn, website updates, and HubSpot.
• Contribute to a positive and supportive company culture.
• Attend first aid and fire marshal training as required.
• Undertake other ad-hoc duties as necessary.
• Proven experience in a similar role within a fast-paced environment.
• Confident, courteous, friendly, and approachable with excellent communication skills while maintaining confidentiality.

Benefits

• 25 days of holiday plus bank holidays
• Group Life at 4x salary
• Pension plan of 4% employer contribution and 4% employee contribution