Head of Client Onboarding

  • Location

    West End, London

  • Sector:

    Operations & Middle Office

  • Job type:


  • Salary:

    £75000 - £85000 per annum

  • Contact:

    Scott Duerden

  • Contact email:


  • Job ref:


  • Published:

    over 1 year ago

Our client, an International Private Bank based in the West End are looking to recruit a Head of Client Onboarding to join their expanding London operations.

Main responsibilities will include;

  • Reviewing of new client files for trust structures, corporate entities and individuals. This includes checking that all the forms (internal as well as client-facing) are correct and completed in full as well as making sure that CDD and EDD documents (including certifications) meet our requirements
  • Review of corporate documentation and/or trust documentation to ensure they are in line with policy
  • Review of source of wealth information for plausibility and adequacy of corroboration (when required), and checks on whether the appropriate background checks and screening have been correctly carried out and summarised/mitigated
  • Review of client risk classification and the relevant client static data that drives the classification
  • Approve the opening of certain client relationships in line with agreed operating model, and once opened, enrich the data in the banking system
  • Changes to static data, e.g. address updates, changes in signatories, etc., in the Avaloq system
  • Setup of clients and other authorised users so they have E-Services access
  • Verify signatures of written payment instructions
  • Monitor overdue issues/conditions created by the team against new and existing clients
  • Assisting in/managing ad-hoc projects to remediate data on our systems, improve existing processes or rollout of new processes
  • Supervise scanning and filing of client files
  • Assurance of periodic review documentation prior to scanning/filing
  • Maintenance of account opening documentation, including regular reviews and updates
  • Manage outsourced printing of account opening documentation
  • Prepare management information for relevant meetings and committees
  • Line manage and coverage of absences of team members

To be considered for this position, ideal candidates must have the following experience/skills;

  • Knowledge of the banking industry and relevant regulatory requirements/expectations
  • Experience working within private banking - ideally in a small to mid-sized organisation and/or a non-UK headquartered organisation operating in the UK would be particularly valuable
  • In-depth knowledge of client risk assessment, CDD and EDD procedures
  • Experience in a client onboarding/KYC team leader deputy team leader or senior analyst role

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