Hr Operations & Payroll Manager

My Client, are a leading Global Financial Services business, who have a newly created role to hire a Commercially focused, operationally strong and strategically responsive HR Operations and Payroll Manager.

As a strong HR Operations and Payroll Manager you act as a gatekeeper to the Head of HR, Lead a team of 3 in the London HR team, and provide constant support to Global HR teams.

Responsibilities will include but not be limited to:

People Management:

• Oversee all direct and indirect reports & department activity
• Ensure a culture of respect to all colleagues
• Ensure all direct/indirect reports:
• Comply with FCA principles for business and conduct rules
• Comply with and promote the Company's Code of Conduct and report any failures to comply to Compliance or a Senior Manager as appropriate
• Are set appropriate objectives at the start of each year
• Conduct mid-year/end-year appraisals for direct reports, completing these to the required level within the stipulated timeframes
• Achieve set objectives and review/take action where objectives are not achieved (as appropriate)
• Attend/complete all mandatory training by set deadlines
• Complete the necessary annual recertification checks in accordance with the requested timescales (if applicable)
• Identify Training Requirements for Direct Reports
• Cooperate with Compliance and Risk in an open and supportive way, disclosing as appropriate anything relating to the firm which would reasonably require notice or escalation
• Ensure appropriate cover for all holidays, illness, business trips and other expected absences, so as never to cause client detriment or excuse any breach
• Collate metrics and other information on relevant department in order to produce Management Information, featuring non-sales KPIs including conduct, culture and compliance focus

Global Payroll

• Manage the Global payroll functions in accordance with local laws and regulations;
• Keep up to date with local legislative changes that may impact payroll processes globally (e.g. UK Pension Regulation, EU Working Time Regulations etc.)
• Responsible for timely reporting to external bodies (e.g. Monthly reporting to HMRC, ONS etc.)

Global HR Policies, Processes & Documentation

• Responsible for HR Operations & Payroll policies & processes ensuring consistency in all jurisdictions;

• Keep up to date with local legislative changes that may impact HR processes globally (e.g. Employment Contract Changes, EU Working Time Regulations, Holiday Pay, Brexit etc.)
• Review any subsequent updates to all HR Template letters (e.g. employment contract templates, joiner & leaver documentation, Maternity/Paternity/SPL letters, Probation/Promotion letters etc.) to ensure they are compliant with changes to employment law/legislation

Global Benefits

• Continuously assess employee benefits in order to be competitive in local markets;
• Keep up to date with local legislative changes that may impact benefit offerings globally (e.g. UK Pension Regulation)
• Engage with potential Benefit providers and undertaking due diligence in accordance with company policies (e.g. third party provider reviews)
• Conduct regular reviews of Benefit providers and managing the relationship when issues arise (e.g. policy renewals, tenders)
• Manage all Benefit related invoices/payments ensuring they are processed accurately and efficiently in accordance with company policy

Onboarding Process & Permanent Employees Day 1 Induction:

• Oversee ultimate responsibility for an appropriate onboarding process and the delivery of the Day 1 induction for all Permanent Employees
• Oversee the HR Operations & Payroll team with regard to annual 'repeat vetting' exercises with the screening company

Technology & Data

• Responsible for the maintenance of all HR / People related systems

• Ensuring accurate and up to date employee records are maintained
• Ensuring the company are GDPR compliant (in relation to Employee Data only)

System Knowledge

• Intermediate/Advanced - MS Office; Outlook, Word, Excel, PowerPoint
• HR Systems (E.g. Cascade, Freshdesk, MessageBird)
• Payroll Systems (Globally)
• Expenses System - Systems@Work