Hr Operations & Payroll Manager

  • Location

    City of London, London

  • Sector:

    HR & Executive Support

  • Job type:


  • Salary:

    £60000 - £65000.00 per annum

  • Contact:

    Tracy Freeman

  • Contact email:


  • Job ref:


  • Published:

    over 1 year ago

Hr Operations & Payroll Manager

My Client, are a leading Global Financial Services business, who have a newly created role to hire a Commercially focused, operationally strong and strategically responsive HR Operations and Payroll Manager.

As a strong HR Operations and Payroll Manager you act as a gatekeeper to the Head of HR, Lead a team of 3 in the London HR team, and provide constant support to Global HR teams.

Responsibilities will include but not be limited to:

People Management:

  • Oversee all direct and indirect reports & department activity
  • Ensure a culture of respect to all colleagues
  • Ensure all direct/indirect reports:
    • Comply with FCA principles for business and conduct rules
    • Comply with and promote the Company's Code of Conduct and report any failures to comply to Compliance or a Senior Manager as appropriate
    • Are set appropriate objectives at the start of each year
    • Conduct mid-year/end-year appraisals for direct reports, completing these to the required level within the stipulated timeframes
    • Achieve set objectives and review/take action where objectives are not achieved (as appropriate)
    • Attend/complete all mandatory training by set deadlines
    • Complete the necessary annual recertification checks in accordance with the requested timescales (if applicable)
  • Identify Training Requirements for Direct Reports
  • Cooperate with Compliance and Risk in an open and supportive way, disclosing as appropriate anything relating to the firm which would reasonably require notice or escalation
  • Ensure appropriate cover for all holidays, illness, business trips and other expected absences, so as never to cause client detriment or excuse any breach
  • Collate metrics and other information on relevant department in order to produce Management Information, featuring non-sales KPIs including conduct, culture and compliance focus

Global Payroll

  • Manage the Global payroll functions in accordance with local laws and regulations;
  • Keep up to date with local legislative changes that may impact payroll processes globally (e.g. UK Pension Regulation, EU Working Time Regulations etc.)
  • Responsible for timely reporting to external bodies (e.g. Monthly reporting to HMRC, ONS etc.)

Global HR Policies, Processes & Documentation

  • Responsible for HR Operations & Payroll policies & processes ensuring consistency in all jurisdictions;
  • Keep up to date with local legislative changes that may impact HR processes globally (e.g. Employment Contract Changes, EU Working Time Regulations, Holiday Pay, Brexit etc.)
  • Review any subsequent updates to all HR Template letters (e.g. employment contract templates, joiner & leaver documentation, Maternity/Paternity/SPL letters, Probation/Promotion letters etc.) to ensure they are compliant with changes to employment law/legislation

Global Benefits

  • Continuously assess employee benefits in order to be competitive in local markets;
  • Keep up to date with local legislative changes that may impact benefit offerings globally (e.g. UK Pension Regulation)
  • Engage with potential Benefit providers and undertaking due diligence in accordance with company policies (e.g. third party provider reviews)
  • Conduct regular reviews of Benefit providers and managing the relationship when issues arise (e.g. policy renewals, tenders)
  • Manage all Benefit related invoices/payments ensuring they are processed accurately and efficiently in accordance with company policy

Onboarding Process & Permanent Employees Day 1 Induction:

  • Oversee ultimate responsibility for an appropriate onboarding process and the delivery of the Day 1 induction for all Permanent Employees
  • Oversee the HR Operations & Payroll team with regard to annual 'repeat vetting' exercises with the screening company

Technology & Data

  • Responsible for the maintenance of all HR / People related systems
  • Ensuring accurate and up to date employee records are maintained
  • Ensuring the company are GDPR compliant (in relation to Employee Data only)

System Knowledge

  • Intermediate/Advanced - MS Office; Outlook, Word, Excel, PowerPoint
  • HR Systems (E.g. Cascade, Freshdesk, MessageBird)
  • Payroll Systems (Globally)
  • Expenses System - Systems@Work

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