HR Team Lead

Posted 31 May 2023
Salary £40000 - £45000 per annum + + Hybrid, Bonus
LocationCity of London
Job type Permanent
Discipline HR & Executive Support
Contact NameTIerny Lacey

Job description

Our client, and leading Insurance company are looking to hire a HR Team Leader to join their growing HR team based in the City of London.

This is a great opportunity to support the business whilst they transform their delivery of HR Services to the business. You will ensure the delivery of a great people experience which attracts, grows and retains the best of people.

Responsibilities as the HR Team Leader:

  • Manage the daily workload and tasks effectively, to meet and where possible exceed expectation on service and SLA.
  • Ensure the team received the right training to be able to meet and exceed role requirements.
  • Create management information to review workload, productivity and accuracy.
  • Support the annual calendar of events and ad hoc projects, ensuring resources and processes are in place to meet expectation (e.g. annual salary review and acquisitions).
  • To support the planning and delivery of key business projects as directed.
  • Manage escalations and make decisions on requests which are outside of process or policy, works with the business to outline and manage risks.
  • Works closely and seamlessly with Payroll to deliver the best service to meet payroll deadlines.
  • Work collaboratively with the HR centres of excellences, HRBP, HRIS, reward, change, payroll, learning and recruitment teams. Able to challenge constructively and minimise duplication of effort.
  • Make appropriate decisions and use own judgement on work prioritisation.
  • Work within GDPR guidelines, managing people data requests and the confidentiality of data.
  • Contributes to wider projects and initiatives within HR, driving process improvements, automation and efficiencies.

Skills required as the HR Team Leader:

  • Excellent HR Administration, organisational and data entry skills with strong attention to detail
  • HR Shared Services background (desirable).
  • Workday system experience (desirable).
  • Proven understanding of end-to-end HR processes, policies and procedures.
  • Ability to identify and resolve potential problems or issues and take necessary actions to prevent them from developing.
  • Proactive and practical approach to problem solving with the ability to identify areas for improvements in process, services and ways of working.
  • Highly organised with ability to plan, delegate prioritise and multitask daily workload.
  • Able to train team members to improve performance and develop skills.
  • Works well in a demanding, fast-paced environment, managing conflicting demands, with excellent task and time management skills.
  • Ability to work within a team and on own initiative, providing support to team members and where needed