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  • Location

    London, England

  • Sector:

    HR & Executive Support

  • Job type:


  • Salary:

    £22000.00 - £24000.00 per annum + plus bens

  • Contact:

    Tina Byrne

  • Contact email:

  • Job ref:


  • Published:

    5 months ago

An excellent opportunity for an experienced Receptionist/ Administrator to support this high profile membership association. Reporting into the Facilities Management team you will be the first point of contact for all visitors by greeting, welcoming and directing them appropriately, and provide a first class customer service at all times.

Main duties:

  • Meeting and greeting guests and visitors
  • Assist visitors by giving advice and directions
  • Answer telephones and respond to email in a professional manner
  • Assist in dealing with telephone calls re the building outside the normal hours of the switchboard
  • Ensure the front of house reception area is clean and tidy at all times
  • Maintain security by following procedures, monitoring logbook and issuing/recovering visitor badges
  • Receive mail and be vigilant for unusual packages and parcels reporting to the relevant Line Manager
  • Maintain and update the lost property
  • Be point of contact for facilities to operate a Helpdesk as directed
  • Maintain personal knowledge by completing internal/external training
  • To work as part of a high performing team and contribute at team meetings
  • Assist the Facilities Manager with associated duties
  • Keep in contact with team members to ensure the health and safety of staff and visitors by using a two-way radio
  • Hours Monday to Friday = 35 hour week

Must have skills:

  • Excellent telephone manner
  • Excellent verbal and written communication ability
  • Positive attitude
  • Excellent customer service skills
  • Friendly and professional
  • Ability to deal appropriately and effectively in a variety of situations
  • Previous Reception / Facilities experience is desirable
  • An interest in History and charities would be beneficial

Salary £24,000 - £25,000 plus Benefits

Location: Central London

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