Relationship Management (Wealth Management)

Posted 25 October 2019
Salary £50000 - £60000 per annum
Location
Job type Permanent
Discipline Banking Operations
ReferenceSDRMZ01_1572001680
Contact NameScott Duerden

Job description

City based international Bank are looking to recruit a Relationship Manager (RDR4 or RDR6) to join their expanding Wealth Management department. The incumbent will perform the Certification Regime function and exercise the role in accordance with the FCA's Code of Conduct Sourcebook and the PRA Conduct Rules. The Relationship Manager (RM) role within this team is to build and acquire highly proactive, long-term, internal and external business relationships to grow and develop a portfolio of clients that generate sustained revenue. A key element of this role is the RM engaging with our client's existing business. The Relationship Manager will use their experience and knowledge to help clients manage their investments, and wider wealth management and banking needs.

The role holder will be responsible for maintaining regular proactive contact and rapid reaction to client approaches and where needed, provide support to existing clients in retaining revenue streams. The role holder will develop relationships with other parts of the business to ensure clients are managed in the most appropriate way. In doing this, you will have joint responsibility with internal colleagues for the end to end client experience, ensuring client satisfaction. The RM will also lead initiatives with external business introducers, trade associations, solicitors and accountants assuring that all commercial activity is coordinated and supervised by their line manager

Main responsibilities of the Relationship Manager will include;

  • Identify, develop and win new relationships through personal and client referrals, and internal networks including Business Development and onshore colleagues
  • Achieve personal targets for new clients, assets and revenues
  • Actively refer relevant business to other parts of the business and the wider Group
  • Provide Innovative and world class financial solutions to meet client needs including: banking & deposit services, credit, FX products and Wealth Advisory
  • Identify wealth and tax planning needs referring these clients to our client's preferred partners so that experts in fiduciary solutions, wealth planning and structuring services plus trusts and estate planning can meet our clients' needs and expectations
  • Investment Management: offer a range of services depending on client demands, including modelled bespoke discretionary and advisory portfolios solutions outsourced by preferred partners
  • Achieve and exceed asset, revenue and margin targets with the balance of affordability, cost discipline and risk & control management
  • Developing and executing the strategy and driving consistent, high quality delivery.
  • Actively drive own Business Plan revenue and asset gathering through effective sales management.
  • Actively support the acquisition, servicing, development and retention of clients to achieve the business plan
  • Take ownership for the monitoring of own risk asset portfolio
  • Identify commercial opportunities and implement solutions that enhance the client experience
  • Inform senior management of opportunities and threats within the business environment
  • Ensure own book activity is managed to ensure time and focus is appropriately weighted in respect of own / client activity and on-going management
  • Contribution to create an understanding of, and culture in the Wealth Management Team, of the right way to do business, driving performance excellence in Business practices and measure, and maintaining high standards of adherence to policies and procedures

To be considered for the Relationship Manager's position, ideal candidates must have the following experience and skills;

  • Broad experience of the financial services industry, particularly in the areas of retail regulated products and services to high network customers, and asset management
  • Strong relationship skills with experience of managing and handling sophisticated needs of individuals and families
  • Experience of building a client-base using internal and external networks
  • Effective in gaining an in-depth understanding of client needs and advising on a diverse range of wealth management solutions
  • Detailed regulatory knowledge of the UK regulatory requirements and an overall understanding of the business impact of the regulatory environment
  • Full compliance with the FCA's statements of Principle for Code of Practice for Approved Persons
  • Evidence competence in performing the controlled function
  • RDR Level 4 or 6 Academic and professional qualifications
  • Educated to a degree level
  • Minimum of 5 years work experience in similar or related role
  • Hold appropriate professional qualifications as an FCA Approved Person and to be compliant with requirements under RDR