Relationship Manager

Posted 05 September 2025
Salary £75000 - £85000 per annum + Hybrid, Bonus, Benefits
LocationCity of London
Job type Permanent
Discipline Banking Operations
ReferencePB0509_1757092609

Job description

London based international bank seek an experienced Relationship Manager/Business Development Manager to join the bank and help grow their Mortgage Loan book and manage the existing Mortgage loan portfolio

Key Responsibilities

  • Serve as the primary Relationship Manager for High Net Worth (HNW) clients seeking regulated mortgage solutions, ensuring a personalised and expert-led experience throughout the customer journey
  • Act as the key relationship manager for mortgage intermediaries, building and maintaining strong professional partnerships
  • Conduct comprehensive financial assessments that take into account complex income structures, property portfolios, trust arrangements, and assets
  • This role may transition to that of a regulated Mortgage Consultant, enabling the provision of tailored Advice and Recommendations in accordance with regulatory standards.
  • Work closely with the underwriting team to supervise the end to end process
  • Originate, structure, and professionally evaluate regulated mortgage applications-including residential purchases, remortgages, and capital raising
  • Develop and implement an annual marketing strategy aimed at deepening existing client relationships and generating new business opportunities through both direct client engagement and intermediary networks.
  • Hold primary responsibility for a portfolio of approximately 60 clients per year, managing all aspects of their regulated lending relationships with a focus on service excellence, compliance, and retention.
  • Proactively manage a live mortgage pipeline, working constructively with the Bank's Credit Unit to ensure efficient progression from application through to completion.

Essential Experience Required

  • You must have worked for a Bank or specialist Mortgage Lender in the UK
  • Proven ability to manage a portfolio of High Net Worth (HNW) clients, offering bespoke advice and maintaining long-term relationships through regular reviews and tailored service.
  • Experience in originating and structuring regulated mortgage applications, including residential purchases, remortgages, and capital raising.
  • Strong credit risk assessment skills, including the ability to evaluate complex income structures, international assets, and bespoke repayment terms.
  • CeMAP qualification or equivalent is required (CEFA).
  • FCA Regulations & MCOB: Deep understanding of the FCA's Mortgage Conduct of Business rules, including affordability assessments, disclosure requirements, and Consumer Duty obligations.