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Assistant Centre Manager

  • Location

    City of London, London

  • Sector:

    HR & Executive Support

  • Job type:

    Permanent

  • Salary:

    £27000.00 - £29000.00 per annum + Benefits

  • Contact:

    Steven Hughes

  • Contact email:

    steven@kennedypearce.com

  • Job ref:

    SH AsCeMan_1632825827

  • Published:

    23 days ago

An exciting opportunity has become available for an Assistant Centre Manager to join an enthusiastic team. Our client is an internationally award winning, workspace provider and are one of the longest running in the sector.

The successful candidate will be supporting the Centre Manager with the day-to-day administration duties relating to staffing, clients, and ad-hoc duties. Involved in all the centre support activities helping to provide award winning service. The role will adhere to the company's values and will be jointly accountable for planning, organising and directing all centre services, including: Reception/Front of house, Catering, Sales.

Responsibilities

  • Assist in the management of the day to day running of the business centre
  • Manage the Business Centre in the absence of the Centre Manager and various aspects of the role
  • Carry out billing for all clients
  • Log invoices and charges on the in-house system Centre Charge
  • Process catering orders and meeting room requests made by clients where required
  • Deal with customer requests in a prompt and timely manner whether face to face or on the telephone
  • Liaise with relevant staff to ensure all queries are responded to within procedural deadlines
  • Book various chargeable services for clients such as couriers and taxis
  • Issue and ensure receipt of swipe cards, keys, furniture etc to clients when required
  • Create and issue welcome packs for new clients
  • Ensure that all meeting rooms including management office and vacant offices are tidy, safe, and welcoming to all clientele/visitors
  • Conduct viewings of the Business Centre
  • Manage outgoing post, ensuring that it is properly franked and ready for collection daily and route incoming mail to relevant clientele
  • Provide cover for the reception as and when required
  • Carry out administrative and clerical duties for clients as required including filing, archiving, photocopying, collating, laminating, faxing, preparation with mailings, word processing of letters, data entry and preparation of reports and other information

Skills and Experience

  • 3+ years' experience in a customer facing role - Essential
  • Experience of working in a small team - Desirable
  • 6+ months in a similar role - Desirable
  • Front of House management skills - Desirable
  • Good Microsoft Word and Outlook knowledge
  • Excellent Telephone and face to face communication skills

This is a full-time permanent position working business hours Monday to Friday with the occasional irregular hours if required to meet business needs. You may be required to travel to other sites.

£27,000 - £29,000

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