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Location
London
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Sector:
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Job type:
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Salary:
£29000 - £30000 per annum
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Contact:
Najah Giwa
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Job ref:
CC1_1655393454
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Published:
9 days ago
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Startdate:
asap
My client is a market leader in the Healthcare sector. The team consists of highly experienced professionals who are industry experts.
The role will entail :
- Take responsibility and ownership of a portfolio of customer accounts and collect the debts in line with the company's credit terms.
- Develop and maintain a relationship with key customers in the Group to ensure prompt payment of outstanding debts.
- Prepare and provide customer statements on a monthly basis and follow up any outstanding debts that are overdue as necessary.
- Contact clients to chase payments by following the process as outlined by the Head of Credit Control. This will include but is not limited to; making outbound calls and letters to customers, whilst providing good customer service.
- Handle any telephone queries and enquiries from practices, insurance companies and patients, and assist the wider credit control team with ad hoc requests.
- Deal with client queries and liaise with other departments to ensure entry and billing errors are amended in a timely manner.
- Escalate overdue accounts to Credit Control Supervisor for suspension in the event of non-payment.
- Assist the credit control team by establishing close working relationships with the London based Sales and Service teams and acquire working knowledge of the relevant business areas.

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