Credit Controller

My client is a market leader in the Healthcare sector. The team consists of highly experienced professionals who are industry experts.

The role will entail :

• Take responsibility and ownership of a portfolio of customer accounts and collect the debts in line with the company's credit terms.

• Develop and maintain a relationship with key customers in the Group to ensure prompt payment of outstanding debts.

• Prepare and provide customer statements on a monthly basis and follow up any outstanding debts that are overdue as necessary.

• Contact clients to chase payments by following the process as outlined by the Head of Credit Control. This will include but is not limited to; making outbound calls and letters to customers, whilst providing good customer service.

• Handle any telephone queries and enquiries from practices, insurance companies and patients, and assist the wider credit control team with ad hoc requests.

• Deal with client queries and liaise with other departments to ensure entry and billing errors are amended in a timely manner.

• Escalate overdue accounts to Credit Control Supervisor for suspension in the event of non-payment.

• Assist the credit control team by establishing close working relationships with the London based Sales and Service teams and acquire working knowledge of the relevant business areas.