Head of Business Coverage

  • Location

    West End, London

  • Sector:

    Operations & Middle Office

  • Job type:


  • Salary:

    £110000 - £120000 per annum

  • Contact:

    Scott Duerden

  • Contact email:


  • Job ref:


  • Published:

    10 months ago

Prestigious International Bank based in the West End of London, are recruiting for a Head of Business Coverage to join their rapidly expanding Private Banking Department.

The incumbent will be responsible for;

  • Managing a team of Private Banking professionals across different markets
  • Acquisition of new client relationships and development of existing client relationships within the Private Banking sector
  • Responsible for the RM teams overall budget numbers along with individually assigned targets
  • Selling a range of private banking products to existing and potential clients.
  • Achieving high levels of service standards and maximize client satisfaction.
  • Demonstrate awareness of budgets and accounts and profitability
  • Compliance with FCA and anti-money laundering regulations
  • Working closely with existing members of the PB and CIO office in HO as well as KSA and Singapore

Breakdown of Responsibilities include;

  • To continue building investment knowledge and be conversant with the full range of private banking services: to be competent in trusts, asset management, banking and advisory services and to act as an effective trusted advisor in the delivery of these services
  • Initiates, develops and retains client relationships while contributing actively to the business development and financial goals of the unit. Is jointly involved in client solicitation, presentation, closings, account management and development
  • To complete credit responsibilities such as reviewing excess reports, preparing Facility Applications, credit reviews, preparation of loan documentation and negotiation of credit terms
  • Works and liaises with Private Banking Group to keep abreast of investment and product offerings to be the client's window to the private banking services offered the Bank.
  • Ensures that client product needs and services are met
  • To be responsible for up-to-date compliance, KYC and client profile on each client.
  • To be responsible for assessing risk tolerance and investment suitability of each client and marketing appropriate products and services
  • Deputise and support other team members by attending to clients' needs in their absence whilst adhering at all times to the regulatory competences requirements
  • Has extensive investment knowledge and good knowledge of the UK property market and lending to develop the London branch real estate investment programme
  • Sufficient knowledge in trusts, asset management, banking and advisory services and the aim of becoming an effective "trusted advisor" in the delivery of these services to team clients
  • To be responsible for client satisfaction and service quality levels by ensuring that the client's needs are met by performing administrative tasks required to fulfil client requirements
  • Remains informed about market trends, customer preferences, and new products
  • Contributes to all aspects of the marketing mix including products development
  • Completes meeting reports and establishes a follow-up system
  • Participates, anticipates, enquires, responds, and prepares written presentations and other documents independently
  • In addition to the duties listed, the employee may, from time to time, be required to perform other duties assigned by their manager
  • Manage and develop the RM team and individual staff to ensure required levels of competence, productivity and staff motivation
  • Assigning tasks and delegating duties.
  • Responsible for team's deliverables, setting objectives, monitoring performance, providing guidance to the team.
  • Ensure compliance of the team with relevant internal and external regulation as announced from time to time through official communication channels.
  • Annually assess all direct reports with regard to certification under SMCR, where relevant.
  • Adopts an open and effective communication style and integrates effectively within the department and within the Bank.
  • Develops, negotiates, agrees and executes business plans for Investment team, tracks progress and reports contribution where appropriate

To be considered for this position, ideal candidates MUST have the following experience and skills;

  • Has worked in a client facing role within a private banking environment for at least 10 years - ideally across all Middle Eastern Markets KSA, GCC, UAE, etc
  • Has the relevant FCA accreditation to undertake an advisory role which includes the Certificate in Securities and Financial Derivatives and the Investment Advisory Certificate
  • Be fully RDR Compliant
  • Is conversant with the full range of Private Banking services, including trusts, asset management, banking and advisory services
  • Has an extensive network of contacts
  • Is culturally aware and possesses market intelligence of target markets required to develop business and to be well perceived in the market place. Able to structure a network through the market conducive to client acquisition
  • MS Office skills
  • Excellent interpersonal and verbal skills
  • Excellent time management skills with the ability to thrive whilst working under pressure
  • Should have a positive "can do" attitude combined with a flexible approach to the tasks required

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