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IT Support Analyst

  • Location

    City of London, London

  • Sector:

    HR & Executive Support

  • Job type:

    Permanent

  • Salary:

    £35000.00 - £45000.00 per annum

  • Contact:

    Shane White

  • Job ref:

    SWSUPPORT_1568721894

  • Published:

    about 1 month ago

I am current recruiting for a IT Support Analyst a well-established fianncial services company based in the heart of London. The ideal candidate must have a wealth of experience working within IT Support and have extensive 1st and 2nd line experience.

IT Support Analyst will have the following experience/skills:

  • Provide 1st and 2nd line diagnosis of incidents and service requests and implement solutions.
  • Prompt escalation of incidents to 3rd line support
  • Take ownership of projects from inception to delivery
  • Performing preventative maintenance, including daily/weekly checks
  • To ensure the ongoing operational efficiency of all aspects of the firm's IT systems
  • To install and configure enterprise hardware and software solutions
  • To maintain network and PC operating systems, and to support server and client PC software
  • To assist and encourage the development of other members of the IT Team in terms of technical skills
  • Operational support for internal and external employee computers
  • Ensure the security of IT systems from unsolicited access attempts.

Technical Background

  • Windows 10
  • Windows Server
  • Azure or AWS or Cloud
  • Knowledge of ITIL

If you possess the above skills, experience and attributes then apply now without further delay

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