IT Support Analyst

  • Location

    City of London, London

  • Sector:

    HR & Executive Support

  • Job type:


  • Salary:

    £35000.00 - £40000.00 per annum + + Benefits

  • Contact:

    Shane White

  • Contact email:


  • Job ref:


  • Published:

    over 1 year ago

IT Support Analyst
Location: City Of London
Salary : £35,000 - £40,000
I am currently recruiting for an IT Helpdesk Analyst for a financial services client base in the Heart of Central London. This role will play a key role in supporting the end users relating to all hardware and software within the business. The ideal candidate must come from a financial service background and have a wealth of experience within a support team.
Main Responsibilities for the Support Analyst:

  • Support the business on 1st & 2nd Line to end users
  • Mobile Phone issues both android and Apple products.
  • Email back up and issues including password changes.
  • Deal with all hardware issues is a timely manner.
  • Secure door and camera system, and ensure no issues continue to arise.

Skills and experience required for the Support Analyst:

  • Excellent customer service skills and establishing good relationships will all staff
  • Able to work independently, without constant supervision
  • 1st/2nd Line Desktop Support
  • Helpdesk
  • Windows 10
  • MS Server
  • Exchange Server
  • Microsoft Active Directory
  • Network Administration
  • Operation of Data Backup Systems
  • Cisco Systems

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