An exciting opportunity has become available working as a Membership Administrator for an International Magazine. The position is based out of Grantham, Lincolnshire currently working 2 days in the office and 3 days remote.

You will be reporting to the Director of Membership and Professional Standards, responsible for Administrative Support across the licensing activities (Membership/Accreditation etc).

As a Licensed Activity Administrator your position will involve:

Membership

• Deal with membership enquiries, including those received through the Non-member Enquiry System.
• Deal with all correspondence concerning the award of membership grades and professional registration and additional fees due.
• Update information on the Member database.
• Prepare the monthly membership list for magazine circulation.

Accreditation

• Circulate application documents to organisations seeking licensed accreditation.
• Collate the completed forms and supporting documentation.
• Liaise with the Assessment panel, host organisation and relevant third parties as required: this will include visit planning, making travel arrangements, booking accommodation, circulation, and following up draft and final reports.
• Collate all post-activity expenses, ensure they are paid in good time and a record is maintained for re-charging.
• Update information on the Member database

General

• As an active member of the team you will be helping recognise business development opportunities for membership and licensed accreditation growth.
• You will be producing reports as required from the Membership database.

Person Specification

• Excellent customer service and communication skills with an eye for detail.
• Strong IT skills, including MS Word, Outlook and Excel.
• Experience of using CRM systems.
• Customer facing experience is desirable.
• Preferable previous Membership/Licensing experience.