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Membership Administrator

  • Location

    Grantham, Lincolnshire

  • Sector:

    HR & Executive Support

  • Job type:

    Permanent

  • Salary:

    £18500 - £19000 per annum

  • Contact:

    Steven Hughes

  • Job ref:

    SH MEM_1622020710

  • Published:

    24 days ago

An exciting opportunity has become available working as a Membership Administrator for an International Magazine. The position is based out of Grantham, Lincolnshire currently working 2 days in the office and 3 days remote.

You will be reporting to the Director of Membership and Professional Standards, responsible for Administrative Support across the licensing activities (Membership/Accreditation etc).

As a Licensed Activity Administrator your position will involve:

Membership

  • Deal with membership enquiries, including those received through the Non-member Enquiry System.
  • Deal with all correspondence concerning the award of membership grades and professional registration and additional fees due.
  • Update information on the Member database.
  • Prepare the monthly membership list for magazine circulation.

Accreditation

  • Circulate application documents to organisations seeking licensed accreditation.
  • Collate the completed forms and supporting documentation.
  • Liaise with the Assessment panel, host organisation and relevant third parties as required: this will include visit planning, making travel arrangements, booking accommodation, circulation, and following up draft and final reports.
  • Collate all post-activity expenses, ensure they are paid in good time and a record is maintained for re-charging.
  • Update information on the Member database

General

  • As an active member of the team you will be helping recognise business development opportunities for membership and licensed accreditation growth.
  • You will be producing reports as required from the Membership database.

Person Specification

  • Excellent customer service and communication skills with an eye for detail.
  • Strong IT skills, including MS Word, Outlook and Excel.
  • Experience of using CRM systems.
  • Customer facing experience is desirable.
  • Preferable previous Membership/Licensing experience.

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