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Payments Manager

  • Location

    City of London, London

  • Sector:

    Accounting & Finance

  • Job type:

    Permanent

  • Salary:

    £40000 - £45000 per annum

  • Contact:

    Sherine Rose

  • Contact email:

    sherine@kennedypearce.com

  • Job ref:

    PaymentsSR_1612960356

  • Published:

    5 months ago

  • Startdate:

    ASAP

KennedyPearce are partnering with an eCommerce company who are going through a period of growth. This, Payments Manager is a newly created role and you will be responsible for managing the relationship with payment providers and partners to ensure the timely and accurate processing and settlement of payments and refunds; management and oversight of fraud risk; as well as assisting in building out the payment offerings across both existing markets and new markets.

Key areas of responsibility will include:

  • Key business owner for relationship with the existing payment providers, working closely with them to manage service levels, fees, fraud management and settlement timings;
  • Oversight of the daily/weekly reconciliation of sales order system to the payment provider systems, and to the banking system, including refunds;
  • Oversight and responsibility for the process of investigating and resolving settlement reconciliation differences;
  • Preparation of weekly/monthly reporting and analysis on transactional activity, including settlements, acceptance rates, chargebacks, fees, etc;
  • Overview and management of fraud risk, working with payment provider fraud risk tools and services;
  • Establish close working relationship with internal stakeholders, including customer service teams and tech teams;
  • Involvement in setting up payment options in any new markets;
  • Line management responsibilities for 1 direct report

Experience:

  • You will be an experience payment manager or similar who has a proven track record of working successfully with different payment provider solutions to manage settlements, acceptance rates, and fraud risks.
  • You will be a highly motivated individual who is able to build and maintain close working relationships with key external and internal partners, and who is looking to make this role their own.

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