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Reception Supervisor

  • Location

    Oxford, Oxfordshire

  • Sector:

    HR & Executive Support

  • Job type:

    Permanent

  • Salary:

    £25000 - £28000 per annum + Great Benefits!

  • Contact:

    Tom Pye

  • Contact email:

    tom@kennedypearce.com

  • Job ref:

    RCPS/20_1578588267

  • Published:

    5 months ago

Reception Supervisor - Oxford

£25,000 - £28,000

My fantastic client, a leading financial consultancy - are looking for an experienced Reception Supervisor to join their Oxford office.

The Reception Supervisor plays a key role in supervising and overseeing all of our clients Front of House/Reception services, ensuring a first class and consistent service across all offices (including London).

Duties:

  • Overseeing Front of House/Receptions across all offices to ensure that visitors, clients, staff and contractors are received in an excellent and professional manner and that all reception areas operate a high-quality service at all times
  • Liaising with all receptionists regularly to ensure effective communications and consistency between all offices
  • Review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of all Front of House/Reception services across all offices
  • First point of contact for all external suppliers, contractors and building management regarding service quality and maintenance, escalating any issues where necessary to the Facilities Manager
  • Responsible for the smooth running of the Oxford office
  • Managing internal communications relating to the office in Oxford and across all offices
  • Ensure that Health and Safety regulations are adhered to in Oxford and across all offices
  • Line management of the London office Receptionist including day to day support, setting objectives and completing the appraisal process
  • Escalating staff/office issues to the Facilities Manager as appropriate
  • Assisting the team in maintaining the Admin Assistance one-hour rule
  • Covering for other team members in their absence
  • Complying with company procedures

Other general administration duties as requested

Please apply if this role is of interst to you!!

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