Reception Supervisor - Oxford

£25,000 - £28,000

My fantastic client, a leading financial consultancy - are looking for an experienced Reception Supervisor to join their Oxford office.

The Reception Supervisor plays a key role in supervising and overseeing all of our clients Front of House/Reception services, ensuring a first class and consistent service across all offices (including London).

Duties:

• Overseeing Front of House/Receptions across all offices to ensure that visitors, clients, staff and contractors are received in an excellent and professional manner and that all reception areas operate a high-quality service at all times
• Liaising with all receptionists regularly to ensure effective communications and consistency between all offices
• Review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of all Front of House/Reception services across all offices
• First point of contact for all external suppliers, contractors and building management regarding service quality and maintenance, escalating any issues where necessary to the Facilities Manager
• Responsible for the smooth running of the Oxford office
• Managing internal communications relating to the office in Oxford and across all offices
• Ensure that Health and Safety regulations are adhered to in Oxford and across all offices
• Line management of the London office Receptionist including day to day support, setting objectives and completing the appraisal process
• Escalating staff/office issues to the Facilities Manager as appropriate
• Assisting the team in maintaining the Admin Assistance one-hour rule
• Covering for other team members in their absence
• Complying with company procedures

Other general administration duties as requested

Please apply if this role is of interst to you!!