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Receptionist
- Posted 21 May 2019
- Salary £85 - £86 per day
- Location
- Job type Temporary
- Discipline HR & Executive Support
- ReferenceBBBH14623_1558436360
- Contact NamePaige Young
Job description
Receptionist / Office Administrator - Retail
Exciting opportunity for a Receptionist/Office Administrator to join a well-known global retail business based in their London Head Office. This role reports directly into the EA to CFO and SVP, Business Operations and will provide a professional and courteous front of house service, daily reception activities and coordinate office and facilities management.
Reception:
- Provide daily reception service providing the first point of contact for all visitors - dealing with members of staff and guests. Pre-register guests when required into the building and notifies staff members when guests arrive
- Operate a busy switchboard and answers incoming calls courteously and promptly
- Receive incoming mail and courier packages, logs all deliveries, distributing into the post room and alerting employees to collect
- Provide courier (fed ex / DHL) and mail outbound service to all of the office and London stores. Liaise daily with courier and the buildings mail personnel to ensure a smooth courier service is achieved
- Book meeting rooms with staff and coordinate with business teams such as PR on Press Days
- Liaise with the IT team on set up of video conferencing calls
- Create Wi-Fi tokens for guests when required
- Ensure the reception area, reception support areas and meeting rooms are maintained to highest of standards at all times.
- Provide refreshments to external meetings when required
- Order office stationery for individual departments with our agreed supplier
- Maintain up to date contact lists for the businesses & distribute regularly
- Other possible responsibilities include: Health & Safety, Fire Warden Training, and First Aid. Order Business Cards and Printed Stationery for the office Logging and assisting with facilities requests
Office management
- Assist with smooth running of offices; liaise with managing agents, onsite security and all service providers
- Engage building management or external providers as appropriate to ensure office building and infrastructure (including external parking and walkways) are maintained to appropriate standards
- Work with EA to CFO & SVP, Business Operations to maintain condition of office, co-ordinate general maintenance and repairs needs, co-ordinate cleaning contract staff, arrange regular testing of electrical equipment and safety devices.
- Work with all departments to ensure they keep their office space clean and tidy; escalate issues to managers as needed. Ensure reception area and meeting rooms are maintained to highest standards at all times
- Ensure office security measures are in place and communicated clearly to all employees, including correct use of passes and locking up procedures for evenings and weekends
- Work with HR, IT and Store Development to provide work space for new starters, including locating and sourcing furniture, equipment, telephone extension, email access and office supplies
- Liaise with cleaners to ensure adequate stock of cleaning materials
- Order kitchen provisions such as tea and coffee and ensure stocks are maintained.
Skills, Experience and Qualifications:
- Proven experience in office & facilities management
- Experience with reception duties such as dealing with post and couriers, greeting visitors
- Experience of working in a fast paced, commercial environment
- Experience within a luxury brand preferred but not essential
Required:
- Friendly, people orientated
- Practical problem solver and multi-tasker
- Stays calm under pressure
- Clear, effective communicator
- Plans effectively
- Self-starter
- Works effectively across boundaries, countries and cultures
- Committed and enthusiastic
- Discreet
Health and Safety
- Work with EA to CFO & SVP, Business Operations to ensure an appropriate number of trained Fire Marshalls and First Aiders are available. Ensure fire hydrants are maintained and inspected annually
- Main point of contact for legal team to ensure Jimmy Choo meets required government Health and Safety standards and arranges necessary certification in conjunction with legal team
- Maintain company accident book