Luxury Private Members Health Club based in Chelsea are looking for a hands on Receptionist with first class customer / client service and administration skills.

This is a fast paced, busy environment with a broad range of responsibilities, dealing with high clientele, including UHNWI and even Royalty.

This position is a full time role (including some weekends) with a mix of morning, daytime and evening shifts (shifts across 7:30am - 9:30pm)

Duties to include:

• Answering all calls and directing to the correct department
• Diary / appointment management fro external staff such
• Ensuring the highest level of service is given to all members at all times, providing a welcoming and professional atmosphere
• Managing client accounts and payments
• Ensuring up to date knowledge always and undertake treatment procedures
• Work towards and achieve sales targets as outlined by the Manager
• Interact and regularly liaise with team members cross functionally to ensure an overall awareness of activities within the department and club.
• Ensure your working environment is kept clean and tidy, adhering to the reception and relaxation area standards and check list at all times
• Ensure any issues or compliments are escalated and dealt with appropriately to enable long-term improvements in products and services.
• Maintain up to date knowledge of Health & Safety

Excellent benefits available.

The successful candidate will have a high level of presentation and due to the nature of the role will be fluent in English.