Receptionist - Oxford

Posted 08 January 2020
Salary £25000.00 - £28000 per annum
Location
Job type Permanent
Discipline HR & Executive Support
ReferenceBBBH15956_1578507104
Contact NameTracy Freeman

Job description

Reception Supervisor - Oxford - £25,000 - £28,000

The Reception Supervisor plays a key role in supervising and overseeing all of our clients Front of House/Reception services, ensuring a first-class, consistent service across all offices.

Duties:

  • Overseeing Front of House/Receptions across all offices to ensure that visitors, clients, staff and contractors are received in an excellent and professional manner and that all reception areas operate a high quality service at all times
  • Liaising with all receptionists regularly to ensure effective communications and consistency between all offices
  • Review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of all Front of House/Reception services across all offices
  • First point of contact for all external suppliers, contractors and building management regarding service quality and maintenance, escalating any issues where necessary to the Facilities Manager
  • Responsible for the smooth running of the Oxford office
  • Managing internal communications relating to the office in Oxford and across all offices
  • Ensure that Health and Safety regulations are adhered to in Oxford and across all offices
  • Line management of the London office Receptionist including day to day support, setting objectives and completing the appraisal process
  • Escalating staff/office issues to the Facilities Manager as appropriate
  • Assisting the team in maintaining the Admin Assistance one-hour rule
  • Covering for other team members in their absence
  • Complying with company procedures
  • Other general administration duties as requested

This is a great opportunity for someone that is professional, experienced and has a first class FOH exposure!